KM

Kandia M. 4 years ago • From Google

Rating

Bad

Staff too busy smoking to help patients

This medical practice lacks any semblance of professionalism. The staff consistently behave as if patients are interrupting their personal time. I was left standing idle while reception staff stepped outside to smoke. Despite calling ahead to explain I was 10 minutes late, the receptionist informed me I would not be seen and dismissed my appointment. When my son was called for vaccination, I asked about the specific vaccine, but no one could provide a clear answer. At the actual appointment, the nurse stated he did not require any vaccination. After being with this GP for three years, I can say there is only one doctor I find genuinely helpful and who treats my family with respect. Every other staff member, from doctors to nurses to receptionists, demonstrates a consistently rude and indifferent attitude.

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