Benfield Park Medical Group

The reception team declined to schedule an appointment by phone and directed me to use the website instead, despite the appointments page stating that telephone calls are the method to book. They..

Disappointing. I've been with this practice for many years and have been very happy with the service I have received, so much so I recommended the practice to my family members. However the new..

My father had a pleasant visit today from a member of the nursing team who came to conduct his annual review. He found the experience very positive and appreciated the care provided. Thank you for..

Attended an appointment and received excellent care.

I recently transferred to this practice and have been very satisfied with the care and assistance I have received so far. The entire team, including reception staff, clinical nurses, and medical..

The team were pleasant and welcoming. The facility includes convenient restroom facilities for both adults and children.

I have been a patient at this practice since 2014 and until recently, I have been very satisfied with the care provided. However, since the introduction of an online appointment booking system,..

Had a wonderful experience recently. Managed to secure a prompt appointment for imaging, got in ahead of schedule and was called through straight away without any delay. The whole visit was..

I had an appointment at the practice today and was genuinely impressed by the professionalism and care I received. The clinician took time to listen carefully to my concerns and ensured I felt..

They provide excellent care! Every concern is treated with importance and resolved promptly.

This is a pleasant practice with a friendly team. However, I have experienced significant difficulties with communication through the reception desk, and there appear to be frequent issues with..

I have been a patient at this practice for over two years and have consistently found the care to be excellent. The reception team are invariably welcoming and helpful, whilst the clinical staff..

The attitude here was quite disappointing, and I found myself missing how things used to be run. The current staff don't appear to have the same enthusiasm or passion for their work that I remember..

I recently registered at this practice. The reception staff were not particularly accommodating, and the clinical staff were similarly unhelpful. This proved frustrating when seeking medical support.

Arrived promptly and was attended to by friendly staff members.

This practice stands out as exceptional. Appointments are readily available when needed. I utilise both standard NHS and online booking systems to arrange my visits. The option to detail symptoms..

Attended for a routine ultrasound appointment. The wait time was minimal. The staff were welcoming and conducted themselves in a professional manner.

I appreciate the care I received during my recent appointment for reproductive health services. The healthcare professional who assisted me demonstrated professionalism, compassion and warmth..

I have consistently found the team to be very helpful and friendly, with no issues when requesting my repeat medication. The clinical staff have been extremely supportive, so I have had a positive..

I have been attending this surgery for many years and I find that the medical staff take time to listen to your concerns and make efforts to arrange hospital referrals for you. The reception team..