Happy House Surgery

Called last week after my partner experienced concerning side effects following a recent prescription. I was assured a callback would come by mid-afternoon that same day, but five days have now..

I had an extremely negative experience at this GP surgery. My partner attended an appointment regarding a chest concern and breathing difficulties. She had recently updated her address within the..

I have experienced several significant concerns during my visits this year, including being prescribed medications that triggered allergic reactions, feeling dismissed when raising issues, having..

Outstanding medical practice with a welcoming and supportive team. I have attended numerous appointments and they consistently run on schedule.

I believe this is the finest GP practice I have ever attended. As someone in a caring role, the support I received was exceptional.

The service at this practice is disappointing. Appointment availability is a significant issue, as I experienced a lengthy wait of several weeks before being able to see someone. The staff..

This medical practice is excellent! Undoubtedly among the finest in the country - the team members are not only competent, but also remarkably welcoming, and the overall service is outstanding. They..

The service provided was good, with friendly and approachable staff who were both helpful and welcoming.

I switched to this practice after experiencing difficulties reaching my previous surgery. The change has been truly striking. The reception team are friendly and genuinely supportive, and there are..

My first appointment with the GP was very positive. They demonstrated kindness and professionalism throughout. They took time to listen attentively and provided clear explanations. I appreciated..

The receptionists are excellent, and the nursing and medical staff are genuinely attentive and reassuring. However, the experience has deteriorated recently. During a recent visit, I was informed..

I attended an appointment that had been scheduled for me, but the clinician appeared unfamiliar with the purpose of my visit. They mentioned having difficulty reviewing my medical history due to the..

Recently I've found it difficult to secure appointments through either the phone line or the application. It appears the practice may have expanded its patient list beyond capacity. What was once a..

I have many cherished and positive recollections from when this was a residential home and the kind family who resided there. Life brings changes, but I am determined not to let those memories be..

Got a rather surprising text from the practice today with the following message - We would appreciate it if all patients could focus on one issue per appointment and would ask that you not be upset..

Called the surgery today regarding a concern with the pharmacy at Pennywell regarding my medication. I have been a patient here for many years, and giving a one star rating is something I rarely..

Disappointing experience at the surgery. After undergoing specialist laser treatment in London, I was informed that no appointments were available for four weeks to provide follow-up care or issue a..

The staff members here are genuinely friendly and approachable. I feel that they all make the effort to ensure I receive the best possible care. Thank you to everyone on the team for being such a..

The practice appears reluctant to offer appointments. I waited several weeks before being seen, only to be advised that the treatment I needed would need to be pursued privately. My ear issue had..

Each time I contact the reception desk, I experience a wait of several minutes before being told that appointments are fully booked and I should try calling back the following day. However, when I..