The Green House Surgery

Excellent healthcare professionals.

Excellent practice with friendly staff and great clinicians. The queuing system for phone calls, online booking options and the ability to schedule appointments at any time make this a particularly..

This medical practice in the local area appears to be poorly run. My daughter was scheduled for a routine screening appointment tomorrow, but the surgery cancelled it due to staff absence. Rather..

We relocated to the area several months ago and after reviewing multiple GP practices in the locality, we selected this surgery and have been very pleased with our choice. While acquaintances and..

It is difficult to reach the surgery through either telephone or online methods, which prevents me from obtaining the care I require.

I have experienced repeated disappointment with this practice. I would not suggest it to others. The service has felt dismissive and lacking in professionalism, with multiple instances of being..

I have been a patient at this surgery since my teenage years. Throughout my time there, I experienced consistently high-quality care from multiple clinicians. My only negative encounter prior to..

The reception staff could be more courteous. I was disappointed to be directed to see a nurse when I had requested to see a doctor. There seems to be frequent turnover among clinical staff, which..

I joined this practice in January, and to date I can only praise the practice. Reception staff, nurse practitioners, clinicians and healthcare assistants have all been professional and caring. Only..

The person who answered the phone at reception was quite curt and displayed a poor attitude. While it's unclear what may have prompted this behaviour, it seemed inappropriate for someone handling..

Excellent practice that I have been loyal to for many decades, with my family having been patients here for generations before me. The clinical staff, nursing team, and reception team have..

I would like to express my gratitude to the reception staff and the clinician who assisted me following my telephone consultation with the surgery regarding a skin concern. The medication prescribed..

Excellent welcoming and approachable experience.

This is one of the worst medical practices I have ever attended. The management appears to have excessive control over the clinical staff, though the doctors themselves are excellent once you..

I attended my appointment and checked in at reception. After a brief wait, I was called through to see the healthcare professional who was excellent. They explained everything in a clear and..

Following a phone consultation with a member of the clinical team, I became aware that my medical records contained outdated information. I contacted the practice the next day to discuss having..

I've been a patient at The Greenhouse Surgery throughout my life. I have positive memories of several practitioners who provided excellent care. I'm very satisfied with the medical care I receive...

I visited the practice on a Tuesday in February and found the receptionist to be unhelpful and unprofessional in their manner. I submitted a complaint to the practice regarding this experience but..

I have been unable to obtain the cardiac medication I require. I have been directed back and forth between the pharmacy and the surgery, with each blaming the other. This has resulted in multiple..

Excellent experience, courteous staff, prompt service, and helpful guidance provided. I am very grateful for the care received.