Clifton Road Surgery

I have experienced substandard care and poor treatment on two separate occasions. This involved a particular clinician whom I visited on two separate occasions. During my first visit, I felt the..

I would not recommend this practice. The clinical staff seemed unclear in their explanations and I did not find their advice particularly helpful. They also appeared to make assumptions about my..

To be fair, they probably face resource constraints and staffing challenges, but regardless of the reasons behind it, the standard of care provided has been disappointing.

The reception team demonstrates politeness and helpfulness. After persisting with phone calls, same-day appointments can be obtained. It would be beneficial if online appointment booking were..

The reception team's communication approach left much to be desired, as they appeared unwilling to fully engage with what I was trying to convey. They frequently interrupted and seemed eager to end..

I have consistently found this practice to be very supportive and accommodating, with a team that has always been professional and considerate.

The doctor I saw was fantastic, very caring and understanding. Thank you!

The clinical staff members are pleasant and approachable, however the reception team came across as unwelcoming and dismissive. When I raised concerns about the quality of service I received, the..

Everything went smoothly without any issues.

For those who don't work standard daytime hours, booking an appointment here is extremely challenging if you cannot call at 8am sharp. I have been attempting to secure a follow-up appointment for..

I would rate this experience much lower if possible. This was an extremely disappointing visit. The service provided was discourteous, and I feel the staff would be better suited to other employment.

Extremely frustrating experience. I attempted to arrange my repeat prescription on Friday but was informed of a system-wide technical issue. I tried again this morning using the app, specifically..

The practice has not met my expectations. I found the staff at reception to be unhelpful, and I experienced significant difficulty in securing an appointment. The overall service fell short of what..

This practice has not met my expectations and I would recommend considering alternatives elsewhere. I felt the care provided was inadequate and the overall approach to patient wellbeing was..

I have had a very poor experience at this practice. The reception staff appeared to overstep their role by offering medical guidance, and the clinical staff did not provide a satisfactory level of..

I was there since 2005 , i was always doubting their knowledge in medicine. I was fed with useless medicine treating high blood pressure for long years, keeping pressure high, never trying to give..

I want to clarify that this rating reflects my experience with the reception team, rather than the clinical staff, as I didn't progress to that stage. I've noticed several negative reviews about the..

Had a really positive experience here. It's a significant improvement compared to my previous practice. I'm very satisfied with the service. The team were excellent.

I submitted an online contact form this afternoon at around mid-afternoon for my child who was experiencing ear discomfort following a respiratory infection. A clinician called me back very quickly..

Outstanding practice, very satisfied with my experience. Would definitely recommend to others.