Browney House Surgery

The appointment process felt sluggish and the support provided wasn't what I needed. The waiting area atmosphere wasn't conducive to a comfortable visit. I've been unable to work due to my health..

I would strongly suggest this practice to others, as it has consistently demonstrated a compassionate approach and genuine attentiveness to patient concerns.

We have been patients at this practice for approximately two decades. Is everything flawless? No, as with any organisation. That said, the team members have consistently demonstrated courtesy,..

The entire team here is genuinely pleasant and consistently demonstrates a willingness to provide additional support whenever possible. I have consistently found it straightforward to secure..

The team have consistently been pleasant and supportive throughout my interactions with the practice. However, accessing the surgery by telephone has become increasingly challenging, particularly..

Called to request a GP callback, but did not receive one. When I rang again, I was informed that a prescription had been issued for a medication I was already taking, which provided no benefit. The..

The practice consistently demonstrates a willingness to go the extra mile in assisting patients.

The reception team at this surgery are fantastic, they are so accommodating and have helped myself and my daughter when we have needed it. The staff members are so supportive and helpful. I always..

I was a patient at this surgery for several years until earlier this year, when I decided to switch practices due to concerns about the standard of care I received. I initially presented with a..

On two separate occasions, I found myself waiting approximately 45 minutes for my call to be answered despite being near the front of the queue. A sample was submitted for laboratory analysis, and..

This medical practice is wonderful. The staff are always helpful, kind and caring. I have been a patient here for over 40 years. The newer clinician is great too.

It is difficult to reach this practice by phone.

The practice does not return phone calls.

I've been considering posting a negative review for quite a while, and my most recent visit has finally motivated me to do so. The appointment booking system is extremely frustrating. The only..