Lawson Road Health Centre

The clinical staff are excellent, however the front desk team could benefit from additional training based on my recent visit.

Recently started attending this practice and have been pleasantly satisfied with the experience so far.

The finest healthcare professionals

Excellent practice. Having relocated from a different surgery in the area, I found this one to be exceptional. The entire team is wonderful and when you require an appointment, they typically..

That's regarding the reception experience. Following a previous telephone consultation several weeks earlier that allowed time for the prescribed treatment to take effect, and in accordance with the..

Welcoming and extremely supportive

I have been attending this practice for a few months now and have found the entire team to be exceptionally supportive towards both myself and my family member who has significant health needs. I..

It was confusing having two surgeries located on the same street, each with a pharmacy attached.

Courteous and satisfactory care provided

I am very dissatisfied and will not return to this practice due to concerns about the diagnostic accuracy I experienced. I presented with a skin rash that appeared to be allergy-related. I was..

Disappointing experience with the service provided. The reception team's conduct fell significantly short of expectations, with an unhelpful demeanor that would be considered unacceptable in most..

I'm frustrated that the messaging feature isn't available in the app, as it would be helpful for contacting my local practice through the NHS app. I'd appreciate if this functionality could be..

Would rate zero if possible. I was undergoing ongoing mental health support with this practice when, after being a patient for over three decades, I was informed I was outside their service..

Outstanding medical practice in the area, without question. The team demonstrates exceptional professionalism and interpersonal skills, treating every concern with equal importance regardless of..

Sometimes the receptionists can be a bit rude but the clinical staff are excellent. Particularly one clinician who is very supportive. Another clinician has also been very supportive. These two are..

I dropped my partner off to pick up a prescription and was waiting in the car park for just a couple of minutes when someone, who I believe was a healthcare professional, opened a window and called..

I have contacted the surgery multiple times over recent months and have had no complaints. The phone is consistently answered by someone who provides a courteous and supportive response. When a..

Unfriendly reception staff..Clinical team members are excellent..

Receptionists lack even the most basic of social and interpersonal skills, are rude and unwelcoming, the admin staff cannot carry out the simplest of tasks, the practice nurses are incompetent.

Excellent medical practice with outstanding clinical staff, and the pharmacy team are incredibly supportive and accommodating despite operating under considerable strain.