Chester Surgery

Unsatisfactory guidance and support received from the practice. The nursing staff and front desk team demonstrated genuine efforts to assist.

Performs their role effectively.

Visited today and found the receptionist to be absolutely delightful, reassuring and very supportive. The clinician I spoke with was brief but engaging, interested and helpful throughout. I've now..

This practice has been a wonderful choice for us. The staff members are excellent, courteous, and genuinely attentive to what I have to say. Making the switch from our previous surgery has been one..

The entire team at this surgery is absolutely wonderful. If it weren't for the care provided here, my mam might not be with us today. Such genuinely lovely people ❤️

Every member of the team at this practice works hard to deliver the best possible care. Recently, a staff member contacted me to schedule a follow-up appointment and, after hearing about the..

The service I received fell short of professional standards and felt like a waste of my time. I would question whether the practice maintains adequate professional standards.

The clinician at this practice is very knowledgeable and always helpful. I have been registered with this practice for over three years and have had a good experience with no issues to report.

Pain relief medication for everything... There appears to be no distinction made between different conditions such as throat infections, inflamed tonsils, headaches, skin irritations, fever and so..

The healthcare professional was very pleasant and courteous. They took adequate time during the appointment and provided clear explanations throughout. I would be happy to recommend this practice to..

It has been difficult to secure an appointment despite indicating that the matter requires prompt attention. The standard response appears to be a suggestion to consult with the pharmacy instead...

The receptionist was very friendly and demonstrated excellent helpfulness and patience throughout my visit. I attended during an afternoon time slot, which meant the practice was relatively quiet.

Absolutely unhelpful and ineffective in providing any meaningful support. This clinician seemed dismissive and unwilling to listen, which significantly worsened my situation and wellbeing. I would..

It is extremely difficult to secure an appointment at this practice. The phone lines are consistently busy and appear to be understaffed, making it a frustrating experience when trying to reach..