BS

Basat S. 11 months ago • From Google

Rating

Bad

Staff were dismissive and hung up the phone

I found the staff conduct to be unprofessional throughout my visit. The interactions felt dismissive and disrespectful, with body language that suggested a lack of engagement. I also experienced what appeared to be an abrupt end to a phone call, which I felt was inappropriate for a healthcare setting. It seems there may be a need for improved communication training, as the overall approach to patient interaction fell short of what I would expect. This experience has left me concerned about the standard of care provided more broadly. I am quite dissatisfied with my visit.

Other reviews for Gorton Medical Centre