Millfield Medical Group

I attended appointments where I felt the clinical advice provided was inappropriate and unhelpful. Comments made about my physical condition and personal circumstances felt dismissive rather than..

I'm experiencing significant discomfort with my ear and am struggling to access care. The practice is closed on weekends, and since today is Saturday, I cannot get an appointment until Monday..

The reception team's manner was unwelcoming and somewhat confrontational. There have been repeated administrative errors that resulted in gaps in my medication supply on several occasions. When..

I have had a very negative experience at this practice. The clinical staff and reception team did not seem responsive to my concerns. When I requested specialist referrals, I was directed to contact..

Excellent service provided by the practice during today's appointment. The healthcare professional who conducted the review and treatment demonstrated a high standard of care. The practice deserves..

I would not recommend this practice, particularly if you have an ongoing health condition. There was an issue with a prescription not being processed, and we experienced a significant delay of..

I have been unable to speak with a doctor due to difficulties at the reception stage. The process involves being directed from the NHS app to an external service and then back to online platforms,..

This practice was previously outstanding. The clinical staff members remain largely excellent, however accessing care has become increasingly challenging. Obtaining an appointment or speaking with..

The practice demonstrates good organisation.

Excellent experience with the online consultation service. I received a prompt response within a short timeframe and was provided with both a specialist referral and a prescription that was ready to..

The service fell well short of expectations. I found the experience quite disappointing overall. The front desk staff were particularly unhelpful, and I felt the interaction lacked warmth and..

Terrible experience with an incorrect initial assessment regarding back pain that persisted for several weeks. This ultimately led to hospitalisation for a serious spinal condition. The long-term..

I have been experiencing the same ongoing issue for an extended period and feel I am being given temporary solutions rather than proper care. Over the past month, I have struggled to secure an..

Upon initially registering, I was pleasantly surprised as I believed the service quality was strong. This positive impression was evident at the outset. However, I would not recommend this practice..

A satisfactory NHS general practice.

Visited the practice for a vaccination appointment. The marshals, reception team, and clinical staff were absolutely lovely and very caring. Thank you all for your hard work and dedication.

I had to switch surgeries after more than three decades with my previous practice, which was excellent, because I relocated outside their service area. This facility was the nearest option available..

It takes an extended period to secure a telephone consultation, and there is a significant risk that the appointment will not materialise as scheduled. This experience proved to be unproductive. I..

I was able to secure an appointment on the same day, which was excellent. Upon arrival, there was a technical issue with the practice systems, though the team managed this situation with..

The practice has improved significantly with the shift to online services. The experience has been enhanced and the team members are very pleasant.