Cumberland House Surgery

It's quite disappointing that I'm unable to secure appointments with a familiar healthcare provider. The practice appears to have significant gaps in their approach to mental health support, and..

I had an extremely frustrating experience with this surgery. It took an enormous number of attempts to reach someone by phone, and when I finally got through, I was directed to an alternative..

Over the past 18 months I've been dealing with ongoing pain and the reception team have supported me in every possible way, whether it was accommodating last-minute adjustments to appointments via..

I am in the early stages of pregnancy and experienced some bleeding today. I contacted the surgery to request a referral to the early pregnancy assessment service, as I was informed they require a..

I would rate this experience far below satisfactory if possible. I arrived five minutes late to my appointment due to traffic delays and was informed that I would need to reschedule. For the..

This facility does not operate like a traditional doctors surgery but rather functions similarly to an accident and emergency department. It is not possible to book an appointment in advance to see..

Relocated to the area approximately a year ago and joined this practice. Very satisfied with the overall organisation and facilities. The team demonstrated helpfulness, friendliness and a genuine..

I experienced difficulties accessing services at this practice. After spending 40-45 minutes attempting to reach someone by telephone, I was eventually connected with a staff member who suggested I..

I've attended an appointment at this surgery and it was absolutely fantastic. The clinician I saw was the first healthcare professional here who actually took care of me. I had a skin concern..

Disappointing experience with accessing care. I spent considerable time attempting to reach reception to book a consultation, and when I finally connected with someone, I was informed that all..

I contacted the surgery to arrange an appointment as I was experiencing severe throat pain. I was initially advised to visit a pharmacy to obtain antibiotics for a three-day course. However, when I..

Attempting to secure an appointment for a persistent respiratory issue that has been affecting my sleep and causing disruption during work has proven difficult. The standard response received was to..

If I could give zero I would, my young child has experienced multiple diagnostic changes. Initially referred to a specialist hub, then advised of a viral infection, and subsequently told of a..

I found my experience at this surgery to be very disappointing. Following emergency procedures and a subsequent operation scheduled for two weeks later, I waited ten weeks before being seen by a..

I prefer not to provide feedback at this time.

I registered at this practice in October 2017 when I relocated to the area. Looking back, it was a decision I came to regret. My initial appointment was a disappointing experience, as the..

I am disappointed that the surgery sent me text messages asking me to contact them to arrange an appointment, but I have been unable to reach them. Despite making numerous attempts to call and..

I have been attempting to reach the surgery for several days without success, so I had to visit in person with my daughter. When I eventually secured an appointment, I found the consultation to be..

This practice has significant organisational issues. Important documents and referrals go missing, and correspondence fails to be dispatched. Attempting to contact the surgery by telephone proves..

A hectic practice, though if you remain patient and courteous, same-day appointments are typically available. I have found my visits to be quite positive overall.