Clifton House Medical Centre

Struggling to secure an appointment at this practice, which leaves me questioning the value of my contributions to the NHS.

This surgery has not met our expectations. We experienced lengthy delays when attempting to contact reception, only to be informed that no appointments were available. When we visited seeking..

I had a very negative experience with this practice. I was directed to attend an alternative facility when I felt my appointment should have been handled differently. I found it frustrating that..

Poor experience at this practice. Attempted to reach the surgery multiple times in the morning, but calls were answered and disconnected immediately. This pattern of handling incoming calls is..

I had a very negative experience with this practice regarding mental health support. I felt the doctors lacked understanding of my needs and were unable to provide the help I required. I have since..

THIS PRACTICE IS EXTREMELY DISAPPOINTING!!!!!!!!!! We were instructed to call at 8am for an appointment, but experienced significant difficulty getting through, requiring numerous attempts over an..

I would rate this experience far lower if possible. Securing an appointment proves extremely difficult, even when attempting to book first thing in the morning. When contact is finally established,..

This practice has not met my expectations. The service has been disappointing as well. I attempted to contact them multiple times regarding a family member's health concern but was unable to secure..

I've had a really frustrating experience trying to arrange an appointment over the past few weeks. Every time I call, I'm told that the practice doesn't offer advance bookings, which has made it..

The appointment booking system has been extremely frustrating to navigate. I have attempted to call at the specified times to arrange a consultation, but the line is consistently busy and difficult..

The reception team does not permit advance booking of appointments. When attempting to call at 8am, the phone lines are consistently congested.

The practice operates effectively within their available resources and the services they are permitted to provide. The telephone assessment system functions well, and when deemed necessary,..

I would rate this experience lower if possible. This practice seemed content to have me registered while my circumstances were straightforward, but once I required ongoing prescriptions, I was..

I would advise against using this practice. I have been attempting to secure an appointment by calling repeatedly over a two-week period without success.

I rang at 9am requesting an urgent appointment due to a swollen and painful area on my arm with concerning symptoms. I explained my worry that it could be infected and required prompt assessment...

I don't hold the NHS itself responsible, but I have concerns about the calibre of individuals who appear to be employed there. The staff seem to lack the level of professionalism I would expect from..

Wonderful staff members. Extremely professional while still making you feel like a valued person rather than just another patient. I have been registered at this practice for many years and my..

The service has declined noticeably over recent years. Getting an appointment has become increasingly difficult, and when one is secured, consultations are typically conducted by telephone rather..

I have been experiencing a persistent respiratory issue for several weeks now. Whenever I attempt to book an appointment, I am repeatedly told to call at a specific time in the morning, only to be..

I recently called to book an appointment and found the receptionist's manner somewhat condescending. I was offered an off-site appointment which would be very difficult for me to attend. I was..