York Medical Group at Acomb

I'm frustrated that the online appointment booking system isn't available outside of standard operating hours. Since online consultations can be conducted remotely, I don't see why this service..

The clinical staff members have been excellent and I'm very grateful. That said, some of the reception team members displayed a rather curt and dismissive manner during telephone interactions. Basic..

The website is difficult to use. I struggle to see how someone elderly and managing alone would be able to navigate it effectively. Additionally, my daughter had a lengthy and supportive..

I have significant anxiety around medical appointments and I finally made the decision to call today after putting it off for quite some time. The receptionist who assisted me was remarkably..

I waited approximately an hour before being called, though there was some confusion about the number announced. I have been attempting to arrange an appointment for a family member since October,..

I had one of the best experiences I've ever had at this medical practice. I had recently relocated to the area and required an urgent appointment, and the entire team went above and beyond to..

It appears that reviews may not be reviewed by the practice. I have had to resort to using alternative services to obtain an appointment, as my relative was redirected to a pharmacy following a..

The team members are excellent. However, the online appointment booking system is extremely poor. Waiting times for appointments extend beyond six weeks, which is frustrating.

Extremely disappointing. Obtaining an appointment is remarkably difficult and time-consuming. I waited several weeks for a scheduled appointment only to have it cancelled the day prior. This..

When my husband received his diagnosis, all of the medical professionals at the practice demonstrated genuine commitment to supporting his recovery and wellbeing. I'm very grateful for their..

Consistently demonstrates a supportive approach and delivers high-quality medical attention.

Getting through on the phone can be challenging, and when contact is made, the information provided hasn't always been consistent with what I've experienced. I was advised by reception to provide a..

It takes quite a while to secure an appointment at this practice.

The clinical staff members are excellent, however, attempting to reach the practice by telephone proves consistently difficult... When contact is eventually established, the response received is..

After receiving blood test results indicating an elevated reading, I was instructed to schedule an appointment via the practice website. However, I was informed that the waiting time could be..

I attended an appointment regarding persistent, severe headaches accompanied by tenderness in the head area, along with ongoing nausea and concerns about a possible hormonal..

I have been a patient at this practice for many years, since its previous location, but I have found the recent service to be disappointing. The practice previously offered an efficient automated..

I have been a patient at this practice for several years and continue attending mainly due to accessibility constraints. Over the past five months, I have been dealing with persistent discomfort and..

I recently attended a local clinic for routine vaccinations. The experience was excellent throughout. The team demonstrated friendliness, helpfulness, and reassurance, while managing the appointment..

I find it extremely difficult to secure an appointment at this practice. Every time I attempt to book, I am turned away with various reasons given for why a consultation cannot be arranged. The..