Balham Health Centre

Excellent prompt and efficient drop-in service for blood tests available on weekday mornings for patients within the local catchment area.

Highly unsatisfactory experience. I would advise against booking an appointment at this practice. Waiting times are considerably lengthy, ranging from around an hour to over two hours. It appears..

I found the reception experience to be quite unwelcoming. I arrived at 6:15 to complete a registration form for the practice. While I was filling this out, I observed a member of the reception team..

The team here is excellent and very professional.

I am absolutely delighted with the treatment I received from the podiatry service. The clinician demonstrated a professional approach, kept me well informed throughout my appointment, took time to..

I had a very negative experience at this surgery. I felt the clinical and administrative staff were unhelpful and dismissive throughout my visit. I attended to request a repeat prescription for my..

This practice has significant issues with its operations. The telephone lines are frequently unavailable, and the administrative team's attitude leaves much to be desired, as though they have an..

I recently attended an appointment for a sexual health check and was seen by a female member of staff who was extremely helpful, pleasant, understanding and demonstrated genuine care throughout the..

The service was disappointing, with reception staff appearing unhelpful and displaying a lack of courtesy.

I was unable to obtain a refill of my medication in a timely manner. Despite making multiple contact attempts with the practice, it took several days before the prescription was provided.

Contacted the practice regarding an upcoming clinic but was unable to get any information about it, as the person who answered the phone said they couldn't help and ended the call. It would be..

I have been a patient at this practice for many years and the clinician is familiar with my medical history. However, I called multiple times yesterday requesting a prescription and a medical..

The receptionist displayed a manner that was not welcoming, with an approach that seemed unsuitable for a role involving interaction with patients who may be unwell or in need of support.

I would rate this experience far below acceptable. The reception staff member was unhelpful and failed to provide guidance when I arrived for my first visit. The clinical staff member displayed a..

This practice fell short of my expectations. I attended an appointment for a routine vaccination a few weeks ago and had previously communicated that I could not receive a particular vaccine brand..

Attempted to contact the practice as a housebound patient requiring a home visit. The phone line was unavailable or continuously engaged, necessitating a trip to the surgery in person. The service..

Poor service experience. If you require a blood test on a Saturday, be aware that the phlebotomy service closes earlier than the advertised opening hours. The reception team could be more helpful.

I attempted to contact the practice on multiple occasions seeking assistance, but found the receptionist to be quite unhelpful and dismissive. The manner in which calls were handled was..

I appreciate you taking the time to provide feedback about this practice location. The facility operates as part of a larger health centre that houses multiple service providers beyond just the GP..

I have attempted to contact the clinic on multiple occasions in order to schedule an appointment by telephone, but each time the call has been disconnected after a brief wait without anyone..