South Milford Surgery

The team consistently demonstrated a helpful and welcoming approach throughout my visits.

Annual review appointment: The clinician demonstrated excellent familiarity with my medical records, having clearly undertaken comprehensive preparation beforehand. The consultation was conducted..

Visited the surgery on a Friday and found the reception staff to be exceptionally friendly and welcoming. The clinician I saw was pleasant, attentive, and provided comprehensive and informative..

The reception staff are approachable and supportive, consistently making efforts to arrange appointments for patients. Medication orders are reliably prepared within the expected timeframe.

Excellent medical facility that maintains high standards of cleanliness and hygiene throughout. It is particularly convenient to have the option of scheduling appointments with clinical..

An outstanding GP practice across all aspects of care. I notice various feedback regarding appointment availability and scheduling, but the practice offers digital and mobile app features that..

Disappointing experience with the medical team.

Waiting period of approximately 2-3 weeks to be seen. Found the appointment to be of limited value.

The team demonstrated a supportive approach and displayed good understanding of their field.

The team were pleasant and provided good assistance.

This is an excellent practice. The main challenge is securing an appointment, as there can be quite a lengthy wait. By the time your scheduled visit comes around several weeks later, your initial..

Excellent experience with the entire team. The necessary items and supplies were consistently in stock.

Consistently prompt and supportive in approach.

Straightforward and convenient to book appointments. The team were pleasant and friendly.

The practice staff appeared uncertain about how to proceed with my care.

My partner was instructed to attend for medication collection on a specific date, but was unable to do so due to unavoidable commitments that day. I felt frustrated that the practice had scheduled..

Excellent and considerate front desk staff (unlike some other practices) and reasonably quick when scheduling appointments. My only wish would be that the car parking facilities were more spacious!

The local practice provided disappointing customer service during my visit. When I raised concerns, I received a response that lacked empathy and understanding. The front desk staff member should..

Excellent experience at the practice. I arrived without a prior booking and was called through for my consultation after a brief wait. The clinician provided me with a prescription, which I was able..

Positive experience with the appointment scheduling system, which offers convenient self-service booking options. The efficiency of the service was appreciated. One area for improvement would be the..