Oldwell Surgery

I have attempted multiple times to contact the practice by telephone to arrange an appointment, but have experienced significant difficulties with the phone system. The calls frequently fail to..

My telephone consultation was supportive and helpful. The clinician listened to my concerns with empathy and I felt included in the decision making process. Follow up text with additional lifestyle..

The clinician I saw was excellent—attentive, calming, and reassuring. They maintained a perfect balance of professionalism and warmth, making me feel truly welcomed and heard.

Everyone at this practice is lovely, from reception through to the clinical staff. The clinicians do a fantastic job of listening and being straightforward with options, treatments, and medications...

My daughter recently joined the practice and has a learning disability. The clinical and nursing team have been very kind and considerate towards her.

Exceptional service from the entire team. I joined this practice after experiencing a dismissive approach to my healthcare needs at my previous surgery, and I was apprehensive about encountering the..

Today I attended for a routine health check and saw a member of the nursing staff. I'm not particularly comfortable with blood tests, but the healthcare professional was excellent and helped me feel..

Having difficulty obtaining appointments by telephone, as the line consistently remains engaged and subsequently disconnects without allowing connection to the practice.

There's little point in attempting to contact this practice. Unless you manage to call at precisely the right moment early in the morning and get fortunate with availability, you'll struggle. Each..

It is extremely difficult to secure an appointment outside of school hours. I am frustrated with this medical practice and equally dissatisfied with the pharmacy located nearby. The overall..

Medical professionals often receive criticism, but I have found the reception staff and clinicians at this practice to be helpful and professional.

I have been unable to secure an appointment through phone contact with this practice. The experience has been frustrating, and I suspect the clinic may be operating at full capacity with routine..