Woodhouse Medical Practice

I am very grateful to the team at the medical practice, particularly the clinical staff members I consulted with. However, I must especially thank the two kind and considerate people working at..

The team appears to assume that calls are for non-urgent matters. They are unhelpful and seem to rush through interactions. When you contact them early, you face delays, and upon describing your..

This medical practice has been a disappointing experience. The telephone system requires extended waiting periods before anyone responds, and the calls frequently disconnect before reaching anyone.

This healthcare professional is a perfect example of someone who is fantastic, professional, reassuring and genuinely lovely. Wow.

The telephone appointment booking system is frustrating. I've recently relocated to the area and attempted to schedule an appointment for my son. When calling early in the morning, I was advised to..

If you're considering switching to this practice, I would advise against it. My family member experienced a health concern at school that required urgent attention, yet the practice was unable to..

I am very satisfied with my general practice experience. The healthcare professional I see is considerate, supportive, and consistently communicates in a clear and understandable manner. I feel at..

The team appears well-organised and friendly. I felt welcomed during my visit.

This is a really good clinic with excellent service that I'm very pleased with. The clinical staff provided great care and support. I particularly appreciated the friendly and helpful approach from..

Unfortunately, my experience with the reception staff was negative, as I felt I was treated disrespectfully.

Outstanding team with impressive expertise and clear communication

The healthcare professional I saw was warm, welcoming, and instantly put me at ease. They are a real credit to the team.

The experience fell short of respectful standards.

I am writing to lodge a formal complaint regarding concerns about the reception experience during a recent visit to your practice. My family member, who was experiencing significant discomfort, had..

I had a very negative experience at this surgery. A pregnant patient was left without proper antenatal care arrangements. After waiting two weeks for a midwifery appointment, she attended on the..

After finishing a night shift at 12:30, I discovered my son was unwell and unable to attend school, experiencing a severe headache and persistent chest cough. I contacted the practice at 9:10 to..

Recently attended an appointment with my partner for an initial vaccination. The visit was well-coordinated with clear directional flow throughout the facility and the team members were welcoming..

I have consistently had a positive experience with this practice. When I contact them to arrange an appointment, the staff are courteous and provide availability promptly, taking into account how..

Extremely knowledgeable and pleasant pharmacy professional!

I'm puzzled by the number of negative online ratings for this GP practice, as my own experience has been truly excellent. The reception team consistently demonstrates politeness, friendliness and..