Victoria Road Health Centre

Excellent healthcare professionals.

I have been a patient at this practice for approximately three decades and manage a chronic neurological condition requiring multiple medications per prescription. According to guidelines, medication..

When I initially registered at this practice, it was excellent. The clinical staff were compassionate, the administrative team were supportive, and there was a genuine sense of being heard and..

I have consistently received excellent service at this practice, with the clinical staff being attentive and comprehensive in their approach, and the nursing team demonstrating warmth and compassion...

This practice has not met my expectations. I found the staff unhelpful and felt that they were unwilling to provide adequate assistance when I needed support.

Would rate lower if possible regarding the appointment scheduling process. The lack of accessible timely guidance means many patients feel compelled to seek emergency department care instead.

This has been the most disappointing GP surgery experience I have had, and I intend to lodge a formal complaint. Since relocating to the area in August, I have required ongoing management of a..

My experience with the services provided by this medical practice has been consistently positive across all areas, from reception staff through to clinical practitioners. I always feel that my..

Excellent experience with a trustworthy team.

I attempted to arrange a medical visit for my elderly relative who is experiencing significant health concerns. Emergency services attended and indicated that a doctor's visit was necessary. However,..

consistently supportive and accommodating

I waited on hold for an extended period simply to request a prescription refill. It was frustrating to experience such a lengthy wait time given that the task seemed straightforward. The limited..

Attended an appointment with a clinician who arranged a referral to the local hospital and a subsequent procedure, all completed within a two-month timeframe.

This is just an initial review. I relocated from further south and completed the pre-registration paperwork ahead of my move. Upon arrival, I called to arrange an appointment and spoke with a..

I have had a very poor experience with this practice. I feel there are frequent issues with prescription management and accuracy. My medication prescription period was shortened significantly, which..

One of the clinicians at the practice stands out for taking time to listen carefully before offering their assessment, which I've found leads to thorough diagnoses. We've developed a friendly rapport..

I have been attempting to cancel an appointment over a five-day period, calling repeatedly throughout the day without success in reaching anyone. This experience has been extremely frustrating.

Attempted to book an appointment well ahead of time but was unable to secure one.

Multiple medical practices operate from this location. Finding a parking space in the main car park can be challenging, though a larger alternative car park is available nearby behind the adjacent..

I was notified via text message more than a week prior regarding a scheduled health review appointment. Upon arriving punctually for what I believed was the correct date, I waited for reception staff..