Church Road Surgery

Seriously, the front desk employees are incredibly unprofessional. Instead of calmly explaining what's happening, they become defensive and make you feel like you're causing problems. I mean, all I..

I showed up for my scheduled visit, only to find the establishment shuttered. I lingered for a while, thinking perhaps they were running behind schedule. They had previously confirmed a Saturday..

Medical service is abysmal, and a single star rating is far too kind! Scheduling is impossible, with zero availability that suits patients' needs. They consistently break promises about follow-up..

Steer clear of this establishment. I made 232 calls today and couldn't get through at all...

This medical practice is incredibly frustrating with their complete lack of communication. Their phone lines are essentially non-functional, and you can waste hours waiting for someone to answer...

I've been seeing Michelle, the nurse, for more than 22 months, and she has consistently been caring and delightful. My gratitude also extends to Dr. Edwards and Dr. Fox for their exceptional care.

Quality has declined compared to previous experiences.

I sincerely hope local authorities conduct a thorough investigation into this medical practice, as it is extremely mismanaged. My elderly mother has been unable to secure a face-to-face doctor's..

Every attempt to schedule an appointment at 8 o'clock over the past three days has been met with the same frustrating response: no available slots. Meanwhile, my health condition is deteriorating..

I appreciate your dedication and skill. Despite challenging circumstances, you've consistently provided exceptional care that surpasses the support I've received from other medical practices. Your..

For two years, I had a positive shared care arrangement with a private practice, but suddenly my GP abruptly stopped my medication without providing any explanation. Despite numerous attempts to..

My partner has been receiving treatment at this medical practice for an extended period, and they've provided exceptional care for his high blood pressure concerns. I've also been a patient here for..

I am responsible for my wife's care, and she requires medication every Monday. Each time I placed the prescription in the collection box, it would mysteriously vanish, forcing me to argue that I had..

Completely unsuitable for scheduling and meeting requirements.

Terrible medical practice! My diabetic son sought an urgent consultation and was given a next-day slot, but we ultimately had to call emergency services. When I phoned the following day to cancel..

No medical practice is flawless, but I've never encountered issues with the front desk team, and compared to other GP offices I've heard about, this one is far from the worst! Someone complained..

Getting an appointment at this surgery is a nightmare. As someone with a demanding job, I require immediate medical attention on my day off to validate my sick leave and obtain necessary treatment...

Consistently attentive to our requirements and consistently courteous throughout our interactions

Terrible customer service with staff who seem completely disinterested and unhelpful. The employees, both on the phone and at the front desk, display a total lack of empathy or concern for customers.

Attempted to schedule a medical appointment on May 12th regarding my health issue, and as of May 19th, I'm still waiting for a response from the healthcare provider.