Middleton Lodge Practice

I had a very poor experience during my recent visits. After being unwell for three weeks, I attended an appointment where I was informed that a crackling sound was detected in my lung and was given..

I move to the area last year, this is the second time i have had to use the doctors, The first time after i had been seen, i ended up in A&E!. I wanted to make an appointment, unable to do so, had..

I'm very grateful to everyone who organised the flu vaccination clinic today. The process was straightforward and efficient. My father has difficulty with mobility, and when I mentioned this to a..

The reception team's phone manner could be significantly improved. Their approach to calls comes across as dismissive and disrespectful, and they would benefit from developing better communication..

I submitted a complaint to the practice management team over five weeks ago and have yet to receive a response. Additionally, I made an urgent referral request approximately a month ago that remains..

The practice has experienced a decline in service quality over recent months. Issues have included being referred to hospital for tests only to discover the necessary information hadn't been..

The phone lines can take a while to get through to, and prescription orders sometimes aren't prepared as quickly as expected, though the nursing team are excellent. I recently booked an appointment..

Attended an appointment at 25 weeks pregnant presenting with swollen legs, itchy skin and headaches. The initial assessment suggested the leg swelling was related to weight gain and strain, with..

This is the finest medical practice I have experienced, with a good number of healthcare professionals available.

The practice tends to be quite hectic and bustling. I was able to secure an appointment with a clinician relatively quickly when needed. There can be challenges when trying to access a specific..

I recently visited the surgery and was informed that they had attempted to contact me by telephone. It turned out that their calls were coming through with a withheld number, which meant I hadn't..

Outstanding care provided by a committed group of healthcare professionals. They are delivering excellent work despite operating within an outdated facility that falls short of modern standards.

Disappointing experience with the medical team. My son received incorrect diagnoses on two separate occasions. One of these turned out to be inaccurate upon further investigation.