KS

Katrin S. 3 years ago • From Google

Rating

Bad

Stressful medical journey with poor communication

I initiated a blood test two months ago due to health changes, only to discover the laboratory had misplaced the results, necessitating three separate blood draws and a month-long wait for any findings. Medical professionals subsequently informed me that my prolactin levels were three times higher than normal, with a potential diagnosis of a non-cancerous brain tumour communicated via a phone consultation. The same doctor recommended I undergo a peripheral vision examination while awaiting my endocrinology appointment, suggesting this could immediately reveal the presence of a tumour. Since December 6th, I have been attempting to secure a medical consultation. Upon contacting the hospital today, I learned my appointment had been unilaterally extended to the end of January - a change about which I was never notified. My entire family is now living under significant emotional strain, uncertain about my potential medical condition. Their service approach is extremely unprofessional, and I cannot recommend them to anyone. After two months, I remain completely uninformed about my health status, with medical professionals subjecting me to considerable psychological distress without conclusive information.

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