Barkerend Health Centre

This practice is difficult to access as appointment availability is limited. When appointments are available, consultations may be with nursing staff rather than doctors. The doctor-to-patient ratio..

My child had a scheduled appointment at the local health centre dental service. As my child was unwell on the day of the appointment, I attempted to contact the facility to reschedule, but I was..

I found it very difficult to arrange a home visit for a family member to discuss their medications. Although I was assured someone would contact me, this call never came through. When I spoke with..

This practice has fallen short of expectations in terms of patient care and support.

I would advise caution before registering at this practice. I found the staff to be discourteous and lacking in professionalism. The reception team appears to take on responsibilities beyond their..

The phone lines are difficult to reach, and I experienced a lengthy wait on one occasion which was frustrating.

I have been a patient at this practice for over three decades. The service quality appears to be declining. The reception staff seem unprofessional and dismissive, acting in an overly authoritative..

This practice isn't the poorest one I've attended, having visited quite a few over the years. Appointments are generally available on most days, with the flexibility to choose between telephone..

The reception staff and clinical team demonstrated an approach that felt dismissive and unhelpful. Attempting to contact the practice by phone proved consistently difficult, and visiting in person..

This medical practice does not appear to prioritise patient wellbeing. I was unable to access my medical records to gain clarity on a previous test result. When I raised this concern, the management..

This practice has significant issues with accessibility. They seem reluctant to provide face-to-face appointments and push patients towards alternative methods of contact instead. Obtaining..

The reception team experience was disappointing. The staff interaction lacked courtesy, with raised voices during phone calls and a somewhat dismissive tone. Attempting to schedule a medical..

This practice has not met my expectations. I found the overall service and clinical approach to be unsatisfactory. I would not feel comfortable recommending this facility to others.

My mother has been attempting to secure an appointment following a recent hospital admission. It has now been over a week and she has yet to receive contact from the practice. I have made multiple..

I would not suggest this practice to others. During a recent visit, a member of the nursing staff displayed behaviour that I felt was dismissive and unkind towards my mother, who has additional care..

I am extremely disappointed and appalled by the way I was treated at this practice. My appointment was scheduled for a specific time and I arrived early as instructed. After waiting past my..

This is my third visit, and the practitioner was not available or running significantly behind schedule. I took time off work for this appointment and left without being seen. I feel the practice..

I've just left after receiving my vaccination and wanted to express how impressed I was with the efficiency and compassion shown by the team. The healthcare service continues to deserve our..

Extended waiting period to complete registration process.

The service quality could be improved. Wait times are excessively long. While a couple of staff members were pleasant, others came across as unwelcoming.