MR

Mark R. 10 months ago • From Google

Rating

Bad

Struggled to get appointment despite repeated calls

My wife has been attempting to secure an appointment for approximately three months without success, and despite her circumstances requiring priority consideration, she has been unable to receive even a telephone consultation, let alone an in-person visit. This has occurred despite calling first thing each morning. The reception staff member appeared to lack understanding of her situation when she explained her health concerns. This experience has been deeply frustrating and we feel the service fell short of what we would expect.

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