TW

Tony W. 3 years ago • From Google

Rating

Bad

Struggled to get through on the phone

I called this morning and had to try multiple times before getting through. Unfortunately, all available appointments had already been taken. I requested to speak with a member of the nursing staff, but was told that all call slots were fully booked as well. It feels as though the practice is still operating under pandemic-era restrictions.

Seaside Medical Centre

3 years ago

Thank you for your feedback. Seaside Medical Centre aim to deliver a high standard of Primary Care Services and we always value patient feedback in helping us to achieve that. We are sorry to hear that you are not satisfied with the service and if you would like us to look into this further and provide a full response to the issues you have raised, please follow our complaints process by writing to the practice management. You can find a copy of our complaints procedure and a form on our website www.seasidemedicalcentre.co.uk We look forward to hearing from you. The Seaside Medical Centre Team

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