JR

John R. 2 years ago • From Google

Rating

Bad

Struggled with appointment slots and online prescriptions

I struggled to secure a same-day appointment after several attempts, and when I finally managed to book one, I mentioned to the receptionist that I had multiple matters to discuss. During the consultation, I was informed that my time slot was limited to ten minutes, which felt inadequate for what I needed to cover. Additionally, I've been attempting to use their online prescription ordering system, which I've found to be quite problematic. I have concerns about how patients, particularly older individuals, are expected to navigate what appears to be a poorly organised process.

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