Chadwick Practice

The clinician demonstrated a compassionate approach and consistently made efforts to provide assistance.

Attempted to call at the designated morning time to book an appointment on the same day, but was unable to reach the practice as the phone line was not responding.

Difficult to get in touch with, and the team was not particularly helpful when attempting to reach out. There also seem to be ongoing issues with keeping patient information up to date.

The practice provided excellent care before the pandemic and there were no complaints at that time. Since then, accessing appointments has become significantly more difficult. Appointments now..

Extremely poor telephone accessibility. I attempted numerous times over several minutes to reach the practice to cancel an appointment, only to encounter continuous busy signals. After finally..

I have consistently had no difficulty obtaining appointments with clinical staff members. The reception team has always been pleasant and welcoming. I have been a patient at this practice for..

I have been a patient at this practice for many years and consider them to be excellent. The team demonstrates genuine commitment to supporting all of their patients. There can be occasional waiting..

Spent an hour attempting to reach the practice by phone only to be informed that no appointments were available, with the suggestion that attending in person at opening time the following day would..

I was disappointed by the manner of the front desk staff during my visit. The receptionist appeared dismissive and lacked empathy when dealing with another patient who was struggling to arrange an..

They consistently demonstrate a willingness to assist. Treating them with courtesy encourages them to provide the support they are able to offer.

Extremely difficult to get in touch with, and when contact is made, the assistance provided falls short of expectations.

I transferred to this practice after many years at another location. The staff have been very helpful and responsive to my inquiries. Although I haven't yet needed to see a clinician, I have attended..

I have been trying to reschedule an appointment for more than two weeks without success. On each occasion I have called, regardless of what time of day I attempt to contact them, the line is..

The team demonstrated professionalism and competence throughout my visit. Considering the challenging circumstances of recent times, the practice operates efficiently with staff who show genuine care..

The telephone lines during the early morning hours appear to be consistently busy, with calls either not connecting properly or resulting in engaged tones. When contact is eventually made,..

I required a form to be completed and was informed it would take approximately two weeks, however it has now exceeded that timeframe by a week. When I attempted to arrange an appointment to discuss..

Registered with this practice several months ago. I find the service to be excellent. The clinical staff and reception team are considerate, friendly and very supportive, as well as being easy to..

I would like to praise this practice for the excellent organisation of the vaccination clinic today. All patients were attended to promptly and the entire team demonstrated helpfulness throughout...

Unsatisfactory experience. It required numerous phone attempts starting at 7.59 until 8.15 before successfully connecting. Once through, I requested to see a doctor. Instead, I was offered an..

I have been a patient at this practice for many years and have consistently had a positive experience. The team members are always courteous and supportive, and I find the clinicians approachable and..