Knoll Medical Practice

The team at this medical practice have consistently demonstrated helpfulness and compassion whenever I have reached out to them. They have shown a genuine willingness to assist and work towards..

A satisfactory medical practice experience

I have recently registered with this practice and found the transition to be straightforward and efficient. Following my initial appointment, I felt confident that I had made a positive choice. The..

Had a disappointing appointment. The consultation did not meet my expectations. I felt that my concerns were not fully heard, and instead there was an emphasis on questioning my circumstances rather..

I have had a very negative experience with this surgery. During a consultation last year, I received medical guidance that I felt was inappropriate and concerning. I submitted a formal complaint to..

I found the reception experience at this GP surgery to be quite disappointing. The staff interactions felt unwelcoming, with a manner that came across as unhelpful and lacking in warmth. This was..

The practice appears to be poorly managed and operated in a manner that seems inefficient with regard to NHS resources. There are concerns about the overall standard of professionalism and whether..

The reception staff were unhelpful and unfortunately made another error with my appointment scheduling.

We remain on the practice list, however we have decided to seek private medical care when we require a consultation.

When facing a serious health matter that requires prompt attention, this practice demonstrates responsiveness and takes action quickly. I experienced a urinary tract infection but had an allergy to..

Deeply disappointing experience with this practice. Attempting to access a GP appointment feels futile. Calls result in being asked to ring back the following day, repeatedly. The practice..

I had an appointment at my general practice today and want to express my sincere gratitude for the exceptional care I received. From the moment the consultation began, the clinician made me feel..

I am writing to share some well-deserved positive feedback regarding a member of your team. As a new resident in the area and a new patient at your practice, I wanted to take a moment to express my..

Lost its moral compass (thankfully only temporarily it seems) I have had to update this review as I can't find a way of writing a new one. A routine request from the surgery required that I needed..

Attempted to arrange a vaccination appointment but was instructed to contact the practice by telephone. The wait time on the call exceeded 40 minutes. A self-service booking option would have been..

I continue to receive good service from this practice, beginning with courteous and welcoming guidance from the reception team during my phone call. On this occasion, I did not require an in-person..

I wanted to express my gratitude to the clinician who saw my young child. They demonstrated thoroughness and patience, and provided attentive care throughout the appointment. They are clearly a..

Submitted a detailed online consultation form and subsequently waited considerably longer than expected for a potential callback from a clinician.

This practice is deeply disappointing. I rarely seek medical attention, but now find myself in genuine need of an appointment. Unfortunately, the online booking system makes this nearly impossible,..

An excellent healthcare provider who I feel very fortunate to have access to.