Sunnybank Medical Centre

This practice has significant shortcomings that have affected my experience. The reception team, while trained in their role, request extensive information about health concerns but lack the ability..

I have spent over two hours attempting to retrieve my medical records through various online platforms without being able to locate them. Despite considering myself fairly competent with internet..

I attend this practice for my regular health monitoring appointments as my previous provider no longer offers this service. The staff members are consistently helpful and courteous.

An excellent medical centre practice. From the reception team, the clinical nursing staff to all the medical practitioners who consistently make considerable effort on a daily basis to ensure that..

When joining a new medical practice, it can be unsettling to encounter unfavourable feedback online. However, I chose to visit the surgery in person to assess the facilities and gauge the standard..

The service provided was unsatisfactory, with significant difficulties in reaching the practice by telephone. Communication from clinical staff was inadequate, and scheduling appointments proved to..

This practice was previously an excellent choice for healthcare, but the experience has significantly deteriorated. The current appointment scheduling system is deeply frustrating. Patients are now..

The practice's website indicated it was open, however when I contacted them by telephone, this did not appear to be the case.

The team members are accommodating and supportive. However, the recently implemented system is quite problematic. Patients are required to complete a form that determines which healthcare..

Straightforward once you understand the system. Being in my eighties meant it took me a while to get the hang of things, though others might find it challenging too.

The service has deteriorated significantly since the management change. The handling of medication-related matters and the introduction of new policies has been deeply distressing and has negatively..

The service provided reflects what one might anticipate from this type of healthcare setting, though expectations regarding quality of care may not always be fully met.

I attended an appointment with a clinician I hadn't met previously, who was unfamiliar with my medical background and appeared to rely on reading information from their computer system. After..

The medical professionals here are excellent, and the team has consistently demonstrated helpfulness and friendliness. Compared to my previous practice, scheduling appointments is considerably more..

I've genuinely had an excellent experience at this practice! They offer a remarkably wide range of services that you'd typically need to visit a hospital to access, including various diagnostic..

This practice was once excellent, but has declined significantly. I have been unable to secure an appointment despite experiencing ongoing discomfort. Update the following day: After posting this..

The reception team came across as unwelcoming and disorganised. There appears to be a significant privacy concern, as patients needing to speak with receptionists about their visit must do so in a..

Disappointing experience with the service provided.

The medical professionals at this practice were not helpful.

The medical team and support staff were pleasant and friendly.