Rainham Health Centre

I contacted the practice to arrange an appointment with the pharmacy following receipt of two text messages. However, the receptionist informed me that an appointment with a clinician was already..

The practice has declined since a particular staff member's departure. The appointment booking system via the app is problematic and doesn't function well. It's unusual for a surgery to lack..

This is a zero star rating, not one. The recent management changes have made no meaningful difference, as the service remains equally problematic. I continue to experience rejections of essential..

I felt rushed during my appointment for an ear issue and was not informed about how to notify staff of my arrival, which resulted in a 35-minute wait before the appointment was cancelled without a..

A deeply frustrating experience at this practice. Appointments continue to be conducted primarily by telephone rather than in person, and the phone lines are frequently difficult to reach. When..

Unfortunately, the quality of care at this practice appears to have declined in recent times. I feel that relevant authorities should look into the situation promptly. In my experience, there seems..

Extremely poor service experience. The reception staff seemed uncertain when answering my enquiries. I am well into my pregnancy and visited for a prescription, only to be informed it would take..

The staff came across as unfriendly. I felt hurried during my appointment and was told there was a strict time limit, yet afterwards I experienced a considerable wait. Additionally, the check-in..

The healthcare professional I saw was consistently helpful and demonstrated a high level of professionalism. Their careful attention to detail throughout the appointment was excellent.

I had a very negative experience with this practice and regretted switching my GP registration here after relocating. The service fell short of what I was accustomed to at my previous location.

The front desk staff are welcoming, approachable and provide excellent assistance. Recently, I needed an urgent appointment and visited the health centre. They had no available slots and suggested I..

I rarely leave Google Map reviews unless they deserve five stars, but I find myself agreeing with the other one-star assessments. Communication with this practice is extremely difficult to..

I contacted the practice this morning to arrange an appointment for my son, who had developed an infection that was worsening. I visited a local pharmacy in the evening, and they advised me to book..

I found this to be an extremely disappointing experience. The reception team displayed behaviour that I felt was disrespectful and inefficient. I have concerns about the professionalism demonstrated..

The service continues to be disappointing. The clinical team appears to lack clarity regarding the referral process and result management. Some administrative staff seem unfamiliar with their..

This practice has become extremely disappointing. I would advise against registering here unless you are comfortable with feeling overlooked and disregarded.

Wonderful medical facility with a genuinely welcoming atmosphere. The team members are approachable and helpful, creating a real sense of community spirit. I'm very grateful for the care and support..

How does this clinic operate? We attended on two occasions, made phone calls, and completed registration, but the expected callback from the clinician never materialised. I was seeking information..

The reception team and insufficient staffing levels are creating substantial obstacles to obtaining care, which raises questions about the quality of healthcare provision. It would be beneficial for..

I attended my appointment at the Health Centre on the scheduled day, only to be informed that my appointment needed to be rescheduled to two days later due to staff availability. I was not notified..