Parklands Medical Practice

I spent 25 minutes attempting to reach the practice by telephone. My position in the queue progressed from sixth to first, yet the line continued to ring without answer. I eventually drove to the..

A week ago, my young child developed a persistent cough and experienced difficulty breathing that affected their ability to speak. Following guidance from the NHS helpline, I was directed to arrange..

The receptionist at this practice was unhelpful and discourteous during my interaction. I was disappointed with the level of service provided at reception.

When I first attended this practice, I experienced a urinary tract infection and was unable to secure an appointment as they were fully booked. Within a couple of days, this developed into a more..

Individuals are experiencing difficulties with various health concerns, which is being compounded by extended waiting times on the telephone followed by unexpected call disconnections. The practice..

I have experienced rudeness from certain members of the reception team. On occasions, I have observed reception staff appearing distracted by personal phone use rather than attending to incoming..

I have been attending this practice for over three decades, however the quality of care has noticeably declined in recent years and now falls short of what I would consider satisfactory. There have..

Deeply Unsatisfactory Experience I have been a patient at this practice for many years, but the standard of care has deteriorated significantly. When I was experiencing serious health concerns that..

I have been attending this practice for many years and over the past several months have experienced ongoing difficulties obtaining my blood pressure medication. Despite regularly discussing this..

The lengthy delay in being informed that I would need to seek care elsewhere was frustrating and could have been communicated more promptly. The administrative staff could have streamlined this..

I have never experienced any issues. My partner is a patient here and has received excellent care, particularly from the nursing staff who have been outstanding. I am planning to register at this..

Recently relocated to the area and chose this practice as it was conveniently located, however the experience fell short of expectations. The front desk staff interactions were disappointing and..

I had a very frustrating experience with the service today. When I called early this morning, I was informed after a considerable wait that I would receive a callback from a clinician at some point..

I found the service to be disappointing. The practice seems to rely heavily on remote consultations and photo submissions rather than offering in-person appointments. When I described my concerns, I..

I've found the service to be quite frustrating. Whenever I attempt to book an appointment by phone, I experience lengthy waiting times before someone responds. Once they do answer, I'm frequently..

I attended an appointment two weeks prior to address an ear concern, with the understanding that I would receive clearance for a subsequent procedure at another facility. Upon arrival, I discovered..

Absolutely appalling experience with this practice. I would not feel comfortable recommending this surgery to any of my family members. The telephone service is extremely poor - calls go unanswered..

I have to say the medical team at this practice has been excellent and consistently available whenever my partner has required home visits and additional support. There are two practitioners in..

I contacted my GP practice to arrange an appointment. The receptionist indicated that a doctor would call me back when they had availability. However, three days have passed without receiving a..

The practice appeared dismissive of patient concerns and suggested exploring alternative care options rather than providing assistance. There seems to be a lack of engagement with NHS services,..