Harraton Surgery

Over the past year, I have noticed that on the infrequent occasions when I need to contact a clinician, there is invariably an unclear questionnaire to complete that ultimately seems to lead nowhere..

Whenever I attempt to book an appointment, I find it extremely difficult to secure one. Additionally, the reception staff interactions are frequently unpleasant, and I feel the level of customer..

A member of the clinical team indicated I may have a potential health concern that could necessitate treatment, however the clinician's assessment concluded there was no issue, while the results..

The clinician here is a busy professional, but if you're able to secure an appointment with them, they're excellent. The reception team are pleasant, welcoming and supportive.

I contacted the practice on Friday to request an appointment due to running out of my medication. I was advised to call back at 8 o'clock on Monday morning. When I rang at that time, after a..

Extremely disappointed with the service received. I was given a telephone appointment window of 10am to 12:30pm and waited for confirmation text, only to discover the actual slot was 8:30am to 11am...

Over the past year, I have noticed a decline in the standard of care at this surgery. I have experienced issues with medication not being authorised due to oversights, and I find myself regularly..

The overall quality of this practice has noticeably deteriorated over recent years. The clinical team themselves are competent, however accessing them proves challenging due to unhelpful and..

I contacted the practice regarding abdominal discomfort and bleeding symptoms. The earliest available appointment was eight days away. I mentioned that my symptoms were causing sleep disruption, and..

If you attend this practice, I would suggest considering other clinicians for your appointments. During my visits, I found that concerns were not fully explored, and my account of symptoms was not..

I would give zero stars if that were possible. The reception staff could benefit from improved communication skills and a more courteous approach. I found the overall experience quite disappointing...

I am writing this review on behalf of my partner who has been experiencing swelling in and around the eye approximately once or twice monthly over the past 18 months. The hospital has been..

Attended two recent nursing appointments at the practice, both of which ran punctually with no delays. A telephone consultation for a medication review with nursing staff proved to be particularly..

Extremely disappointing experience. When expressing concerns about a potential serious skin condition, I was informed that the earliest available appointment would be in a week's time. I was..

I've only recently registered with this practice, but my experience has been excellent so far. The reception team have been very friendly and welcoming, the nursing staff have provided outstanding..

I would strongly advise against using this surgery. If possible, I would have given no stars. A clinician diagnosed arthritis in my foot based on X-rays that were supposedly taken. This came as a..

The practice has been unable to process straightforward requests submitted by my midwife for medication authorisation. I have followed up on this matter multiple times now and remain without..

I found the experience disappointing overall. The clinician seemed disengaged and dismissive of my concerns. When I requested a brief report, the receptionist followed up on my behalf twice without..

I have been a patient at this practice for 26 years and I am disappointed by what I perceive as a decline in how the practice is managed. In my experience, the team has not demonstrated the level of..

I had an extremely negative experience with this practice. Medical records appear to have gone missing, and my daughter's respiratory condition is not properly documented on file despite her..