Jubilee Gardens Medical Centre

I recently attended an appointment at a local medical centre with my family, including my newborn and my toddler. While waiting at reception, my young child was playing quietly in the waiting area...

The staff came across as quite abrupt and dismissive during my interactions. Appointments felt hurried, and there was a sense of being rushed through the process. Additionally, I felt the..

I was disappointed that the surgery did not contact me to inform me that my referral letter was prepared and ready. Upon calling to inquire about the status, I was told the letter was available for..

The clinician I saw was excellent and provided me with tremendous support. They demonstrated attentiveness, understanding, and genuine care throughout my visit. I felt heard and well looked after,..

The healthcare professional I saw was extremely helpful in addressing my knee discomfort. I had previously experienced an issue with my arm, which was also resolved in a timely manner.

The clinician ended our phone call abruptly when I attempted to raise a concern about a blood test, despite having indicated beforehand that I wished to discuss this matter.

The staff members were not particularly helpful, and the clinical team also appeared unhelpful when dealing with urgent concerns. The reception team rarely provided assistance, and there is no..

The standard of medical care provided here falls significantly short of acceptable expectations. The administrative and management teams appear unable to effectively address issues or oversee the..

My experience at this practice has been excellent. The reception and administrative staff are outstanding. The team demonstrates genuine care, conscientiousness, responsibility and reliability. I..

I have been receiving physiotherapy services at this medical centre for approximately two years. The facility is a spacious, contemporary medical centre that offers excellent accessibility features..

My mother attended an appointment with a clinician at the practice. She felt the consultation was handled unprofessionally, as she perceived the clinician to be dismissive of her concerns about her..

I had to wait at reception with my baby for quite a while as the receptionist was unavailable for an extended period. When they did return, I found their manner to be rather abrupt, and they did not..

The telephone communication at this practice was disappointing, with staff appearing dismissive and interrupting during conversations. The overall approach to patient interaction felt lacking in..

Throughout my time as a patient, the service quality has been inconsistent - on some occasions the administrative staff have been extremely supportive, while at other times they have struggled to..

I recently switched to this practice after leaving my previous GP, where I felt the care provided was inadequate. I had scheduled an appointment for late morning and received a call in the late..

The reception staff were unhelpful during my visit.

I attended an eye screening appointment today but arrived ten minutes late due to traffic congestion. The clinician conducting the screening was unwilling to see me, even though there were no..

I find this practice deeply frustrating and would struggle to recommend it. When family members need medical attention, I feel anxious about contacting this surgery as I worry the experience will be..

The reception staff were quite unhelpful. They attempted to charge a significant fee for a referral letter without offering a consultation first. The task only required confirming my medical history..

The physiotherapist provided excellent care during my second appointment, with everything proceeding smoothly and proving very beneficial.