Wideopen Medical Centre

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

Healthcare professionals would benefit from gaining a deeper understanding of certain nutritional deficiency conditions, as there appears to be limited awareness or recognition of these health..

After relocating to a different area three years ago and having to leave my previous practice due to the distance, I have found the standard of care at this medical centre to be disappointing. While..

Once again it seems the administrative staff are making the decisions rather than the clinical team. The receptionist called me an hour after a prescription was submitted to inform me it would take..

The clinical staff at this practice are excellent and provided outstanding care. However, I found my interaction with the reception team to be somewhat condescending. When I called seeking an urgent..

This practice is difficult to reach by telephone. Calls result in an automated message followed by disconnection, or the line remains constantly busy. I have been attempting to contact them on..

I have been a patient at this practice for several years and have consistently found the clinical staff to be efficient and effective, which represents a significant improvement from my previous..

This practice is extremely disappointing. The telephone service is consistently unavailable and I would not recommend it.

This practice does not deserve a positive rating. I have experienced issues on more than one occasion regarding access to necessary medication, which I felt was due to unhelpful reception staff. I..

I felt completely unsupported and disappointed with the level of care provided at this surgery. The service fell short of my expectations and left me feeling let down.

I found this practice to be deeply disappointing. It seems they may be more accustomed to working with older patients or those who accept guidance without question. A GP surgery should be somewhere..

Positive experience with the medical team

I attended a face to face appointment and was prescribed medication. The prescription was authorised and sent to the pharmacy several days later. After a week, the item remained unavailable. When I..

Called the practice at 1:18 pm and was informed it was closed, despite the advertised opening hours extending until 6pm.

The service has been consistently unhelpful in my experience. You need to spell out exactly what you require rather than them understanding your needs. It feels like the practice primarily focuses..

The practice would benefit from having an additional telephone line for routine enquiries such as administrative requests. Apart from this, the service is satisfactory.

Unsatisfactory level of service

Recently registered with this surgery after relocating from another part of the UK. I work in healthcare and am adjusting to a new area. The practice has made a positive impression. The reception..

Just wanted to share my experience with you all. The staff at the surgery were absolutely amazing when I attended my appointment recently. The clinical team and reception staff went above and beyond..

The practice could benefit from some interior improvements.