Dingle Park Practice

The reception staff member I spoke with was unhelpful when I called to clarify the process following the practice's move to a new digital system. I was advised to ring back and await test results,..

I recently called the practice and spoke with a receptionist who appeared uncertain about the procedures. I had to clarify basic details about how appointments work and who manages them. Following..

The entire team demonstrates professionalism, compassion, and efficiency in their work. I would particularly like to highlight one of the nursing staff members, whose exceptional approach to patient..

I am grateful for the assistance and support provided to my family member, who unfortunately passed away recently. It was always comforting to know that any requests for help made on their behalf..

Not worth registering with this practice. Obtaining an appointment is extremely difficult. There is no advance booking system available, requiring patients to either call at opening time or submit..

I attended an appointment recently and during my time in the waiting area, I was struck by the challenging interactions I witnessed between some patients and the reception team. Over the course of..

I'm really pleased we made the switch to this practice. The service has been absolutely fantastic, from the reception staff through to the clinicians.

This practice represents excellent standards in the area, with the reception team being particularly outstanding. The front desk staff are consistently helpful and regularly go the extra mile to..

The receptionist's demeanor suggested a lack of concern regarding my request for urgent attention to a matter requiring investigation. While I understand there may have been limitations on what..

If you mean the Riverside location, attending in person appears to be necessary to secure appointments. The telephone lines are frequently unavailable, and when contact is made, staff typically..

My initial appointment was somewhat unclear. On the whole, it was satisfactory.

A challenging practice to work with

The clinical staff are satisfactory, however accessing the practice is problematic. I frequently experience calls being disconnected, receive automated messages indicating the line is unavailable..

The practice seems to have made some questionable decisions regarding their appointment system. Initially, they encouraged patients to use their online booking platform as an alternative to calling..

This practice is excellent! The team members are all very welcoming and supportive. Booking an appointment is straightforward and convenient. As a family, we are very happy with our practice! We..

This is the friendliest medical practice I've ever attended. I've relocated several times and have generally found receptionists at other surgeries to be rather distant or unwelcoming, but the..

Brilliant practice, the team are all very kind, helpful and caring. I want to give a shout out to one particular clinician who has been a superstar every time I've seen them, providing a really..

Difficulty obtaining an appointment due to persistent busy signals when attempting to contact the practice.

The telephone booking service has been quite disappointing. When calling to arrange an appointment, I'm frequently told that nothing is currently available. I'm directed to ring at 8am to try..

It is extremely difficult to secure an appointment at this practice. The telephone line is consistently engaged, and after a lengthy wait of around half an hour, callers are informed that no..