Kilmeny Group Medical Practice

The clinical team at this practice has been absolutely wonderful, and I cannot express enough gratitude for their exceptional care and support during a challenging period. Their compassionate..

I had to spend an extensive amount of time waiting on hold while attempting to book an appointment for a family member who is unable to access online booking systems. The experience was extremely..

Securing an appointment at this practice has consistently been challenging, and the situation deteriorated further following an organisational change. While difficult to accept, this has been my..

I feel compelled to share my thoughts on the healthcare experience I've had. I'm puzzled by appointment scheduling practices that don't seem to account for patients already present at the facility...

I have found it quite challenging to reach your practice when trying to make contact on behalf of my elderly relative. Given that this is a healthcare service, I would have anticipated that there..

This practice has not met my expectations.

The staff experience was disappointing.

The team members are welcoming and courteous, offering assistance where possible. Wait times are typically manageable and the environment maintains a professional standard.

I consistently find the practice to be considerate and attentive to what I require. Appointments that suit my preferences are typically available when I need them.

I was informed that I would receive a telephone call within two days, but more than four days have passed and I am still awaiting contact. This experience has been quite frustrating.

The practice has an unpleasant odour that resembles a drainage issue.

Had a very positive experience with an efficient and painless blood test appointment this morning. Really appreciate the NHS service.

I appreciate the excellent assistance I received during my visit today. The staff member was truly outstanding and went above and beyond to help me.

I have made several attempts to secure a GP appointment at this practice without success. When calling at the earliest opportunity in the morning as advised, I encounter an extended automated..

I have consistently had a positive experience at this practice. The front desk staff are equally pleasant and demonstrate a high level of professionalism.

I experienced a lengthy wait of more than two hours to receive a telephone consultation. I was quite dissatisfied when informed that I should contact the out-of-hours service or attend the emergency..

I cannot express enough gratitude for the comprehensive and attentive consultation I received. It was truly valued and greatly appreciated.

I consistently receive excellent care at this practice, from the moment I arrive and interact with the welcoming and attentive reception team, through to the dedicated clinical staff who provide my..

The situation is becoming increasingly difficult. It's extremely challenging to secure an appointment for even a basic consultation, let alone an in-person visit. The current process involves..

Unable to reach the practice by telephone. The patient portal appears to be temporarily inaccessible once more.