Stanley Medical Group

I have been a patient at this practice for over a decade, and I am keen to find alternative care elsewhere.

The entire team consistently demonstrates helpfulness and friendliness. Clinical staff always take time to listen carefully and ensure patients never feel like a burden, while making certain that..

All staff have been excellent, with particular praise for one member of the nursing team who carries out blood tests. This person was exceptionally friendly and helpful throughout the appointment.

One of the stronger practices around, in my opinion. They've consistently demonstrated efficiency, organisation and a proactive approach. I haven't found reason to lodge any complaints, which is..

I recently registered at this practice for the first time after relocating from my home area. I attempted to contact the surgery multiple times starting from early morning, but the line remained..

Experienced several issues and faced a lengthy waiting period before being seen, by which time the concern may have resolved itself.

I had a very disappointing experience with the medical professionals at this practice. The standard of care fell significantly short of what I would expect.

I have consistently had a positive experience.

Excellent surgery. The staff demonstrated helpfulness, expertise, and a welcoming approach without any sense of judgment.

I doubt there are many superior medical facilities available. I am likely still alive due to the prompt intervention I received here. The service and care have consistently been of high quality..

The medical staff were pleasant and approachable, and I have not experienced any issues during my visits.

Disappointing experience. I requested a work absence certificate more than two weeks ago following a period of self-certification, and despite making three additional attempts to follow this up, I..

Unable to reach the practice despite multiple attempts over several days. The phone line either goes unanswered or plays through lengthy recorded information before disconnecting without allowing..

I appreciated the considerate and caring approach shown during an extended appointment, and the helpful assistance provided at reception. Both interactions were genuinely valued. It would be..

When I first needed an appointment last year after registering, I requested an urgent slot but had to wait approximately two weeks. My previous practice would offer same-day appointments or contact..

The clinician at this practice was excellent, and I'm very grateful for their referral to a specialist, which led to an important diagnosis being identified. I cannot thank them enough for their..

Excellent service with a caring team. I have been a patient at this practice for many years since childhood and cannot recommend it highly enough.

I have been trying to access the prescription service for over two weeks without success. When I initially requested my login details two weeks ago, I was told they would be sent out, but they never..

It is quite challenging to obtain an appointment with a doctor promptly, which appears to be a common issue across medical practices nationwide.

Always helpful and polite, never making me feel judged for getting in touch. Excellent clinical nursing staff and caring, efficient doctors and receptionists—thank you.