Walnut Tree Health Centre

It's disappointing. I have to concur with the other negative feedback that has been shared. Other local practices don't seem to experience the same level of difficulties as this one does.

One of the best medical practices in the area for me, the reception staff are lovely and helpful every time! The clinical team are responsible, empathetic and respectful! I cannot complain and I..

It is straightforward to obtain an appointment provided you engage with the booking system appropriately. I was recently able to secure an appointment with a healthcare professional on the same day..

I don't have extensive experience with medical practices, being relatively young, but I recognise there are areas where improvements could benefit both the facility and its patients. The primary..

I found it extremely difficult to obtain a GP appointment. Whether I submitted a request through the online system or called the practice directly, I was unable to secure an appointment. After..

Deeply frustrating. I experienced significant dismissal of my concerns throughout my time here. After five years of persistent discomfort, I finally felt heard—only to receive an appointment letter..

I recently used the callback system at the surgery, which allows you to request a call back rather than waiting in the phone queue. The service worked effectively and I received my call back within..

If you have the option to register elsewhere, I would recommend considering that alternative. You may find it worthwhile.

The healthcare professional I saw provided excellent care and made a significant positive difference to my experience.

It took over a week for my prescription to be sent to the pharmacy. I found the service to be very disappointing.

The experience was disappointing overall. Securing an appointment with a general practitioner proved challenging, and there were extended delays for test results. The phone lines appeared to close..

Disappointing experience. The concerns raised in other reviews are valid. Extended waiting periods, inattentive service, significant staffing constraints and prolonged resolution times make it..

An appointment was offered three weeks in the future. This timeframe felt inappropriate given the new health concern that was causing worry and impacting my work capacity. I was informed that no..

This surgery has not met my expectations. Appointment availability appears limited, and I found interactions with staff to be unhelpful and unprofessional. The practice has a low rating, and I wish..

The practice declined to issue a replacement for my rescue inhaler as it wasn't yet due for renewal, despite my current supply being depleted. I found this approach concerning given the current..

The clinical staff are excellent when you manage to reach them. I have been attempting to arrange a follow-up appointment since April without success. On each occasion I call, I am told that no..

The service at this practice has been disappointing. I have struggled with obtaining referrals and booking appointments, which has been frustrating. As someone managing health conditions, I have..

The team and clinical staff are all very pleasant and welcoming. However, appointment availability is extremely challenging. I am seriously contemplating switching to a different practice.

This practice has been very difficult to access for appointments. I have experienced significant challenges when trying to book consultations and am considering making a formal complaint to the..

The reception team members are consistently courteous and the clinical staff have been excellent from the start - always responding quickly to any health issues and concerns I've raised. Thank you 🙏