ED

Eva D. one year ago • From Google

Rating

Bad

Stunning Building, Broken Healthcare System

Impressive facility architecturally, but functionally it's a complete disappointment. I'd honestly prefer the old temporary setup with its previous level of service. Something drastically changed after Covid, and the entire system seems to have collapsed. Booking an appointment has become nearly impossible, to the point where I'm seriously considering abandoning all efforts. The core issue is that I'm now entirely responsible for tracking my own medical needs, with no proactive support from the practice. Despite completing an asthma review and being told everything was fine, I cannot get my essential inhalers prescribed. I've been forced to borrow medication from a friend, which is absolutely unacceptable. It seems utterly ridiculous to require in-person consultations for long-standing chronic conditions I've managed for decades, simply to obtain routine repeat prescriptions. I've reluctantly accepted missing preventative screenings - I'm 14 years overdue for an abdominal scan and haven't had a dexa scan in seven years, despite being told I have a 10% hip fracture risk. My fundamental question remains: Is it truly acceptable to withhold critical asthma medication from someone who has managed the condition for 46 years? Aren't they essentially jeopardizing my life?

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