KS

Kevin S. 5 years ago • From Google

Rating

Bad

Sudden removal notice with no proper explanation given

I have been a patient for two decades and have lived at my current address for ten years. Today I received a call informing me that I have 28 days to find alternative medical care because I am apparently outside the practice's postcode coverage area. This is confusing as my postcode has not changed since I registered, so I am unclear why this has suddenly become an issue. The situation feels particularly frustrating given that I live only a short distance beyond the stated boundary. I would appreciate a direct explanation from the practice management regarding this decision and the reasoning behind the notification I received.

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