Beacon View Medical Centre

Compared to my previous GP practice, this one has been notably supportive of my healthcare journey, facilitating blood tests at their surgery. I have not experienced any discrimination from clinical..

The telephone line is consistently busy from early morning through to midday. Available appointment slots appear to be fully booked. The team members are reasonably accommodating once you manage to..

I cannot praise the medical team enough for helping me and my family through the hardest time of our lives. The healthcare professional has been fantastic with all their support during this time.

I've been registered at this practice since March and cannot speak highly enough of my experience. To provide balance against some of the negative feedback that exists, I have consistently been able..

Outstanding experience at the medical centre. I submitted an online consultation and got a response within sixty minutes from a clinician recommending I arrange an in-person visit. When I rang to..

The practice continues to provide excellent service as expected. The entire team demonstrates politeness and friendliness throughout.

The car parking provision at this location is quite restricted.

I recently spoke with the practice manager regarding several ongoing concerns I've had with the service at this surgery. One of the responses I received was a suggestion to consider registering with..

I have been a patient at this surgery for many years and generally consider it to be a good practice with a largely supportive team. I typically give the surgery five-star ratings, however on this..

The clinician at my previous practice was dismissive and did not adequately address my child's symptoms. I have since decided to register with a different surgery.

I had a very negative experience with the receptionist during a phone call. The interaction was extremely frustrating, with difficulty getting a word in and feeling that my concerns were dismissed...

Positive experience with the nursing staff who were helpful and provided clear information. The reception team has been mostly welcoming, though one interaction felt less warm than others. Overall,..

Struggling to reach the practice by telephone, and when contact is made, the reception experience has been disappointing. I've experienced being disconnected, felt dismissed, and received..

This practice provides good care. The main limitation is that the appointment booking system requires calling at 8.30am each day to secure an appointment.

This practice was previously of high quality but has experienced a decline following recent changes in management. The clinical and support staff, with the exception of one individual, demonstrate..

I would not rate this experience positively at all. My family member was unwell and contacted the out-of-hours service, who indicated a clinician would call back shortly. However, when we followed..

I would appreciate the ability to book appointments without having to call at an early hour in the morning just to arrange a telephone consultation with a clinician.

I have consistently received excellent support from this practice. The clinician I see is fantastic and has a reassuring manner that puts me at ease during appointments. I never feel rushed or that..

I attended the practice to arrange an appointment. Despite there being minimal other patients present, I was informed that no appointments were available until several days later. I was not made..

The practice was difficult to reach by telephone.