Whitby Group Practice

The practice appears to be functioning adequately, though it continues to work through the effects of pandemic-related disruptions.

With extensive background in medical services, I found the standard of care at this practice to be disappointing. I have rarely managed to secure an appointment with a clinician.

The practice consistently makes an effort to assist with whatever concerns you bring to them.

I would appreciate it if the reception staff demonstrated professionalism and helpfulness while communicating in a respectful manner without using condescending language.

I have never been seen within 15 minutes of my scheduled appointment time, even when I am the first patient of the day. The amount of time spent waiting has consistently exceeded the duration of the..

No healthcare professional is perfect, but I've consistently received excellent service on every visit so far.

This practice has consistently provided excellent care and I consider it a fantastic facility. I'm puzzled by some of the negative feedback that appears elsewhere. It's worth remembering that..

Since my last visit, I have received improved care and have been referred to a specialist at the hospital. The clinician was excellent and is arranging for me to have a scan.

The majority of the clinical staff at this practice are of a high standard. Many of them consistently demonstrate exceptional commitment to patient care. I have only positive feedback to share.

This surgery has significant issues. My partner arrived five minutes late to her appointment and was turned away, being told she would need to reschedule. However, on the same day, her scheduled..

I would like to express my gratitude for the care I received while away recently, as I required daily dressing changes during my stay using a specialised wound dressing. The clinical staff members I..

A highly commendable healthcare facility. The entire operation, spanning from clerical personnel through to clinical care provision, demonstrates professionalism throughout. This practice serves as a..

My partner checked in using the automated system for her morning appointment. After waiting approximately 40 minutes, she enquired at reception about the delay and was informed that she had been..

We rarely visit the doctor, but circumstances required us to attend over the past six months. When my daughter needed to be seen, she was assessed by a nurse practitioner rather than a doctor, and..

Outstandingly amazing GP practice. Seen on time. The clinician was fantastic. Super knowledgeable, friendly and engaging. I cannot recommend this practice highly enough.

The surgery is quite upmarket, certainly the most elegant one I've attended. However, it can be challenging to reach when the phone lines are busy since there's no queuing system and it becomes a..

I was disappointed with the appointment availability when I needed urgent care. Following a serious incident, I experienced significant pain but faced a considerable wait for my first available..

The appointment booking system appears unnecessarily complicated and difficult for older patients to navigate, and those responsible for maintaining records do not seem to be fulfilling their..

It's always a pleasure to visit when unwell. The team members are consistently friendly, helpful, and efficient, and the pharmacy service is equally pleasant and quick.

The dispensary staff demonstrated a lack of attentiveness and professionalism during my interactions with them.