Preston Park Surgery

Despite my advanced age and ongoing health challenges, including a prior terrifying infection, I received exceptional medical care that has effectively prevented any subsequent episodes—a truly..

The medical practice where I receive care consistently demonstrates exceptional support and attentiveness to patient needs.

I've been a patient at this medical practice for almost two years, and I've only managed to secure around 5 appointments - not because I've needed so few, but due to the incredible difficulty in..

Dr. Brown, please inquire about my life circumstances before talking down to me! I'm a professional with responsibilities and can't adjust my schedule at your convenience. Sergey seems unwelcoming..

Exceptional customer service with truly compassionate medical professionals. The staff goes above and beyond, with Dr. Lucy Hodson standing out as particularly attentive and supportive. Her ability..

A fantastic medical team with compassionate doctors and welcoming reception staff who consistently demonstrate exceptional support, always ready to provide extra comfort and reassurance if you're..

Staff member at the front desk displayed an incredibly unprofessional and discourteous demeanor

Preston Park Surgery - GET YOUR PHONE SYSTEM FIXED. How am I supposed to schedule a basic blood test without being able to talk to a human? Your telephone setup has consistently been terrible, and..

I am writing to convey my profound frustration with the level of care at your medical facility. Securing a timely appointment seems virtually unattainable. Although instructed to call precisely at..

In the past, you could line up early to secure an in-person consultation. After being off work for two days, I made the effort to visit the clinic, only to be informed that appointments are now..

Despite the typical (exasperating) delay in reaching a staff member during morning booking hours - if you manage to get through at all (which seems standard for GP practices these days) - the..

Just finished a phone consultation with the most incredible physician. Her compassionate and empathetic approach was truly remarkable. She's a shining example of medical professionalism. After our..

Top-notch surgical procedure, I cannot speak highly enough about it.

Preston park surgery mishandles my personal data without consent or transparency. When confronted about their unethical practices, they resort to dishonesty and continue to fabricate stories. Their..

Exceptional procedure. Despite generally high-quality medical care, the front desk staff can be somewhat intimidating. Maintain your composure and self-assurance throughout the process.

I contacted my general practitioner's office and was left waiting on hold for an astonishing 100 minutes. During this seemingly endless wait, I managed to complete a series of household chores:..

The front desk personnel are completely ineffective and discourteous. Their unprofessional behavior completely undermines the quality of the doctors, rendering the entire medical practice..

I reached out to inquire about becoming a new patient, only to be met with a curt "No, we receive countless such inquiries daily" before the receptionist abruptly ended the call. I'm truly..

The surgical practice seems overwhelmed by patient volume. Scheduling an appointment requires a two-week wait, or alternatively, attempting an urgent same-day slot by endlessly dialing in the..

Suddenly removed from their system without any prior notice, claiming I hadn't responded to correspondence. Despite recently being prescribed medication, I was locked out and unable to access my..