JS

Jude S. one year ago • From Google

Rating

Excellent

Surgery actually listened and helped with my concerns

I cannot fault any of today's correspondence and interaction with the surgery. I have been kept fully informed and received assistance with an ongoing situation involving a medication concern that has been followed up on my behalf. Additionally, I was provided with information about a follow-up appointment being arranged for me regarding a separate matter that was unrelated to my initial contact with the practice today. I am extremely grateful for the support provided today, particularly with the second issue which the staff member was not previously aware of. I truly appreciate the help and consideration shown with both matters. Thank you—I finally feel that I have been listened to and supported rather than left feeling frustrated and dismissed. I am very satisfied with the care I received today.

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