Ardingly Court Surgery

It's disappointing to see the lack of continuity in care at this practice. While some team members are genuinely helpful and pleasant, others come across as unwelcoming and seem poorly suited to..

I have consistently had a positive experience with this surgery. The staff have been helpful throughout, and I have found the nursing team to be supportive and willing to provide guidance. I have..

The reception team demonstrated helpfulness and courtesy throughout their interactions.

The reception experience fell significantly short of expectations. I attended the surgery in a vulnerable state and felt that the staff showed a lack of concern for my wellbeing. In retrospect, I..

I attended my appointment as normal. The receptionist appeared startled by my arrival and quickly ushered me and my son out of the building because we were not wearing masks, despite both of us..

I found my experience at this practice to be quite disappointing. The reception team came across as unwelcoming and unhelpful, with an approach to communication that I found off-putting. The..

The quality of care varies considerably depending on which clinician you see. The most positive experience I had was with the clinician who provides evening out-of-hours coverage. However, the..

Standard experience - much like what you'd encounter at most practices nowadays. Securing appointments proves challenging unless you have the flexibility to rearrange your schedule at short notice...

My experience at this practice over the past several years has been very disappointing. I have found it extremely difficult to obtain appointments with a clinician, even when I felt my situation was..

I recently joined this practice and whenever I attempt to call, the line doesn't ring through - instead I get a "user busy" message. It seems rather pointless. Attempting to get an appointment with..

I have been unable to secure an appointment despite attempting to book for an extended period, as I was informed that no availability currently exists. This has been a frustrating experience with..

I believe this practice delivers excellent care. After relocating to the area a few months ago, I initially had reservations upon arriving at the surgery, as the exterior gave an impression of being..

I've only recently become a patient here, so I haven't yet experienced all the services available, but my interactions with the team have been very positive. They've shown genuine helpfulness and..

Good medical professionals if you are able to get an appointment with them. Reception staff unhelpful and lacking in empathy.

I've consistently found the front desk team to be very supportive, though like any service, the way you interact with them can shape how they respond. The clinical staff are outstanding, the finest..

I have experienced some difficulties with this practice previously, but I am pleased to share some positive observations. During my recent appointment, the clinician demonstrated considerable..

The experience here is mixed - booking an appointment proves difficult, phone lines are hard to reach, and there are restrictions on discussing multiple health concerns during a single visit even..

The receptionist's manner came across as discourteous and lacking in professionalism. When seeking an appointment or a callback from a clinician, there should be no need for confrontation,..

This surgery has consistently failed to meet my needs over a decade regarding my mental wellbeing and complex trauma-related condition. I sought assistance repeatedly over many years, experiencing..

A member of the reception team displayed a dismissive attitude and appeared unwilling to assist during a phone interaction. The call was disconnected on two occasions, and when I rang back to..