DM

Denise M. one year ago • From Google

Rating

Poor

Surgery Needs Better Management and Coordination

The reception staff at the front desk generally perform well. The physicians are competent, but it would enhance the experience if patients could see the same doctor during each visit. The telephone system is inadequate; the practice requires a Coordinator to manage resources, staffing, and ensure consistency among services. This clinic was once considered exemplary in its field, but it is in need of a new organizational framework. Having an approachable Manager available for patient interaction would be beneficial.

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