Red House Medical Centre

After a difficult experience with a clinician at this practice, I decided to book an appointment with another doctor. This appointment was a welcome change, and I was very pleased with the care I..

It is extremely difficult to secure an appointment at this practice. When callbacks are promised, they do not materialise as expected. This has been a source of frustration.

It would be helpful if patients had more opportunity to speak when they call the practice. The staff could be more attentive, and there was an incident where a suggested remedy did not agree with..

I appreciated being referred to the emergency department, which led to my diagnosis. I felt that the referral was appropriate, as I was concerned that my symptoms might otherwise have been dismissed..

Excellent service today. The clinician was very helpful during my recent visit.

I have been attempting to contact the practice since early morning and have been redirected to the NHS 111 service. As someone with a chronic health condition requiring ongoing medication, I find it..

This practice has been deeply disappointing for me. I experienced significant difficulties several years ago that had serious consequences for my family, and I have continued to attend here despite..

The poorest medical practice I have encountered. Healthcare professionals who decline to provide assistance. Reception staff who display unhelpful demeanours, and in my view seem indifferent to..

Was unable to receive an appointment due to a disagreement regarding personal protective measures. This situation has persisted for an extended period and felt like an unreasonable restriction on my..

It's a satisfactory neighbourhood medical practice.

I had no difficulty contacting the surgery to arrange an appointment, as I was able to get through without issue and the reception staff member was friendly and courteous. During my visit, the..

I joined this surgery with my parents when I was 10 years old and I am 80 now. It was located on a well-known avenue and was run by a wonderful doctor along with another practitioner. His son joined..

The practice was satisfactory until 2018, after which the experience deteriorated. Recently, my prescription was reduced for the third occasion without prior notice or consultation, which was..

My mother-in-law experienced difficulty breathing and was advised by the surgery to contact 111. We accompanied her to accident and emergency where we waited for approximately three hours, only to..

I have been a patient at this practice for many decades and have never felt compelled to leave a review until now. I was prescribed a strong pain medication eighteen months ago by my specialist..

The approach taken by reception staff when patients attempt to book appointments leaves much to be desired. While the clinical staff provide excellent care during consultations, the front-of-house..