Manor Road Surgery

The team were accommodating and attentive. Appointment waiting times were generally reasonable.

The new appointment booking system is quite confusing. The NHS App directs you to call the surgery, but the surgery's message instructs you to complete a form on their website. There are two..

It's a medical practice that requires you to attend in person.

Excellent experience with a welcoming and supportive approach, delivered in a professional manner.

The team at this practice is consistently helpful and accommodating. The clinicians demonstrate genuine support and attentiveness, making time to properly engage with those who visit.

The facility was clean and well-maintained. This is an excellent NHS practice. Other healthcare providers could benefit from following the example set by this centre.

I've had positive experiences with my recent visits, as I didn't experience lengthy waits. This contrasts with an earlier appointment where the waiting time was considerably longer. The team members..

I attended an appointment regarding a sensitive personal health matter. The clinician I saw immediately put me at ease during what was a vulnerable time for me. I appreciated this approach.

This practice has consistently been able to accommodate my appointment requests.

Consistently supportive and dependable. Outstanding pharmaceutical services.

Was unable to secure an appointment outside of standard working hours, which meant attending during work time and losing income as a result. After waiting beyond the scheduled time, the appointment..

Once again the clinical team and staff at the surgery have exceeded expectations. Professional, knowledgeable and personal all at one time—quite an achievement in today's busy world. I was..

Excellent GP practice in the local area.

It was straightforward to book an appointment, and I was seen promptly at the scheduled time. The consultation was efficient, with assessment and next steps completed quickly. This was one of the..

Excellent team with a highly professional approach.

The reception area appeared unstaffed when I arrived, which meant I was unable to check in for my appointment. I experienced a considerable wait before being seen. This was disappointing.

Attended for a seasonal Covid booster vaccination. The wait time was brief and the appointment proceeded without incident. The pharmacy staff member was friendly and welcoming. Finding a parking..

Like most primary care facilities, it can be challenging to locate available appointments. The standard of service appears to have declined since the pandemic period.

Uncertain about the initial registration process, but once registered, securing appointments appears straightforward. The current online booking system is a considerable improvement compared to the..

I have no complaints about this practice. The team across all areas demonstrated excellent clinical skills, handled administrative matters professionally, and communicated in a warm and approachable..