Moss Grove Surgery

Excellent wound care service and support from the practice nurse.

I've been a patient at Moss Grove Surgery since childhood, and I'm now at my wit's end with the chaotic post-pandemic state of this practice. Initially, I saw a practice nurse who prescribed..

After three futile attempts to schedule an appointment through phone and online channels, I'm left with no options. Now I'll be forced to endure an 8-hour wait in the emergency department, assuming..

Moss Grove medical practice is a complete disaster that deserves immediate shutdown. Their communication and service are abysmal: phone lines are perpetually jammed, making receptionist contact..

This practice is probably the worst one in the area. I can't fault the clinical staff themselves, however the reception team are incredibly unhelpful. They seem unwilling to assist and it's much..

Never punctual for scheduled visits and securing a consultation proves challenging if you're located in Enville near Kinver, with appointments consistently redirected to Kingswinford instead.

I typically develop diverticulitis due to stress, and after completing my information online, I had a prescription ready within an hour. This allowed me to begin my antibiotics immediately. Kudos to..

I would rate this surgery lower if possible. The reception staff member I encountered was dismissive and unhelpful during my brief visit to drop off an item for a family member. Their manner..

Completely appalled by this medical practice - I'd rate it zero if possible. My son has become severely unwell due to a prescribed medication from their office, and he's unable to secure either an..

The medical team at this facility consistently impresses us with their exceptional service. The staff, physicians, and nursing personnel go out of their way to accommodate patients and ensure timely..

I’ve been a patient with MG since the 1980s and have always thought the practice first class. However based on recent experiences I really must say that I think the practice is now dreadful and I..

Absolutely nothing but praise for this incredible surgical procedure!!

I visited Kingswinford Surgery and was thoroughly impressed by the exceptional care provided by Dr Patel and the nurse. Their compassionate approach and professional competence were truly..

My initial visit as a new patient was absolutely exceptional. The receptionist, Anna, was incredibly welcoming, well-informed, and proactively addressed potential inquiries I hadn't even considered,..

In response to my previous complaint and your subsequent reply, I did not imply that the staff lack compassion; they clearly appear frustrated by continually apologizing for the woefully inadequate..

I'm very grateful to the staff member who came to our home to take blood samples for my disabled mother, and we've recently received our shingles booster vaccination from them as well. They were a..

The service falls far short of acceptable standards and desperately needs proper professional guidance and employee training. The front desk staff demonstrate a complete lack of customer engagement,..

Able to secure medical consultations quickly when urgent, typically within a day's timeframe

It's utterly impossible to convey the sheer inadequacy of this healthcare service. Attempting to communicate with anyone or schedule a consultation is an exercise in futility. I've persistently..

I have required daily nursing care this week and would like to express my gratitude to the nursing staff for their professionalism combined with a warm and approachable manner. They took time to..