Hazeldene Medical Centre

I am writing to convey my deepest appreciation to Dr Kaksha Shah and Dr Vruti Patel for the outstanding medical treatment they have extended to my father. Their unwavering commitment, empathy, and..

Absolutely dreadful reservation procedure. Attempted to schedule an urgent appointment through a mandatory automated system, only to be met with another automated text message after a full day,..

My encounter with this GP surgery has been nothing short of a complete disappointment. The entire experience was marred by terrible communication and a total lack of professional coordination. I..

If I could rate this clinic group with a negative star rating, I absolutely would. Never have I encountered a more chaotic and unaccommodating medical practice. What should have been a simple..

Despite having relocated years ago, their administrative system persistently and inappropriately keeps me enrolled, which has created complications with my current primary care physician..

Utterly abysmal customer service!!!! I've been engaging in correspondence through emails and phone calls, providing every single piece of information they demanded over a month ago for registration...

This has to be the most unsettling medical practice I've ever encountered. I desperately wish there was a mechanism to report and shut down such a terrible establishment. I initially requested..

Dear all, I am writing to convey my frustration and bewilderment regarding the substandard service I have encountered at your facility. Throughout February, I have endured numerous rescheduled blood..

Waste of time and energy. Their communication infrastructure is abysmal. Their signal quality is so poor that reaching out becomes an exercise in frustration. Email? Forget it. Phone support is a..

Avoid this medical facility at all costs. The personnel, including both medical professionals and support staff, demonstrate an appalling lack of professionalism and work ethic.

When I arrived for my medical consultation today, the front desk staff criticized me for being tardy and abruptly demanded that I reschedule Her demeanor was extremely harsh and dismissive I have..

Reaching them by phone is an exercise in futility, and their email communication is nonexistent. Their complete disregard is profoundly disheartening and infuriating. I've repeatedly submitted my..

URGENT: RECEPTION TEAM NEEDS IMPROVEMENT The previous reception staff demonstrated professionalism and empathy, but the current team appears severely lacking in fundamental competencies. I've..

As a senior surgical professional in the NHS, I must express my extreme dissatisfaction with these medical services. My son requires consistent medication, and your complete lack of responsiveness..

The absolute worst medical practice imaginable. I strongly advise anyone thinking about registering here to seek alternatives immediately. They have repeatedly violated patient confidentiality..

I visited this clinic around 13:30/14:00 today following a Sunday emergency hospital surgery, where doctors advised me to see my GP for wound dressing change. However, the clinic staff completely..

Obtaining medical records from this practice is a nightmare. Emails go unanswered, and their online contact form is equally unresponsive. Communicating with the administrative staff seems..

The front desk employee displayed an incredibly discourteous attitude and completely disregarded my concerns. Despite experiencing intense knee discomfort, I was attempting to obtain my x-ray..

Completely unacceptable. The reception staff at the Neasden location display an appalling level of rudeness and lack of assistance—though I should note, not universally. One receptionist genuinely..

Absolutely terrible customer service and personnel They completely refuse to pay any attention to your concerns