Townfield Doctors Surgery
Jess X. one year ago • From Google
Poor
Sweltering waiting room made me leave
I'm new to this medical practice, and my initial experience has been far from satisfactory. The surgery's waiting area is uncomfortably warm, exceeding 25°, making it nearly impossible to breathe. As a result, numerous patients are compelled to wait outside. The oppressive heat intensifies the already unpleasant odors of urine and germs. It's perplexing how, despite being the second patient scheduled, I wasn't seen until 20 minutes later. The doctor showed no remorse for his significant delay, which was entirely his fault due to tardiness. Such behavior is incredibly discourteous and unprofessional. Attempting to communicate via phone has been futile. I dialed eight times, explored every available option, only to be dismissed and told to go online before being abruptly disconnected. When I visited in person, the environment was so stifling that I couldn't endure more than half a minute and ultimately returned home. I've reluctantly awarded one star because the reception staff were compassionate and helpfully accommodated my son's feeding needs.
Marta provided top-notch care during my visit. Her professionalism was outstanding, and the procedure was completely comfortable. She was incredibly welcoming, and the appointment ran precisely as..
Townfield Doctors Surgery
J K.
I'm absolutely delighted with this medical practice. Having been their patient for over a decade, I've consistently found their staff incredibly supportive and compassionate. Every interaction with..
Townfield Doctors Surgery
Joga B.
Much appreciated, excellent service
Townfield Doctors Surgery
Sam K.
Once again, a delightful experience at the clinic with the consistently friendly and supportive staff - special thanks to Daisy and Claire
Townfield Doctors Surgery
ilhan a.
Prompt and efficient service that met my expectations without any hassle
Townfield Doctors Surgery
Kirsty B.
The front desk staff member consistently provides exceptional and warm assistance, making her a delightful presence.
Townfield Doctors Surgery
Anonymouse
Went for a review on medication that I regularly take, doctor didn’t really knew much about what tablets I was on and didn’t ask if I had any concerns just want me in and out. There were reminder..
Townfield Doctors Surgery
Kimberley P.
Marta is truly exceptional—her warmth, compassion, and empathy are remarkable. She creates an instantly comfortable atmosphere that makes you feel completely at ease. I cannot speak highly enough..
Townfield Doctors Surgery
Ahmed H.
I stood in line for a quarter of an hour, with the front desk staff deliberately appearing occupied and completely disregarding my presence. After 60 minutes, she informed me that I would not be..
Townfield Doctors Surgery
Ghayas K.
Poor Communication and Prolonged Waiting at Townfield Doctors Surgery I arrived for my pre-booked GP consultation at 2:00 PM through PATCHS, seeking urgent attention for knee discomfort (given my..
Townfield Doctors Surgery
Tracey G.
Dr. Ramasamy consistently demonstrates professionalism, politeness, and attentiveness, earning a full five-star rating from me. The front desk personnel and nursing staff are equally compassionate,..
Townfield Doctors Surgery
Mandeep G.
Kudos to Daisy, Claire, and the medical staff. Despite the hectic environment in the clinic, Daisy assisted me effectively with my concerns while Claire was simultaneously supporting other patients...
Townfield Doctors Surgery
Fariya N.
I scheduled a consultation with my primary care physician, but since their availability was limited, I was redirected to another doctor. Unfortunately, I encountered a physician with an extremely..
Townfield Doctors Surgery
Trevor R.
Absolutely delighted with every aspect of the service. The entire team is exceptional and top-notch 👏
Townfield Doctors Surgery
Radica D.
It's impossible to communicate with the reception staff by phone, and when you visit in person, they're constantly distracted on their own phones. Their attitude is incredibly unprofessional and..
Townfield Doctors Surgery
Ajeet C.
Avoid registering with this medical practice, as the staff demonstrate zero compassion or understanding. I've promptly switched healthcare providers following an incredibly unprofessional..
Townfield Doctors Surgery
Ali K.
Ashlenta (assuming I've got the name right) at the front desk was incredibly supportive and went above and beyond to assist me.
Townfield Doctors Surgery
Michelle B.
The medical professionals here are incredibly thorough, taking the time to walk patients through each aspect of their care with clear, detailed explanations.
Townfield Doctors Surgery
Akansha g.
I encountered a terrible experience at this medical facility. The staff completely disregards patient concerns and fails to address any issues. The service quality is absolutely unacceptable at..
Townfield Doctors Surgery
maryann w.
I had a scheduled visit on March 20th, and unfortunately, the nurse was unavailable, which I understood. However, I was deeply frustrated by the staff's attitude when they claimed they had sent me a..
Townfield Doctors Surgery
Harminder S.